🌟 Surf Camp: Receptionist & Guest Experience Coordinator in Morocco 🌟🏄🏻‍♂️

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A experiência

Do you have a passion for hospitality and love creating memorable experiences? Join our team as a Receptionist & Guest Experience Coordinator! We're looking for a friendly and organized individual to greet guests, manage bookings, and ensure an unforgettable stay — especially on our stunning terrace.

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Como você ajuda

26 horas por semana

Jardinagem: Ajude a plantar, regar e cultivar jardins.

Tarefas Domésticas: Ajude a trocar roupas de camas e a manter um ambiente arrumado.

Administração: Ajude nos sistemas de booking e pagamentos.

Recepção: Ajude recebendo e atendendo hóspedes.

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O que você ganha

2 dias livres por semana

Quarto da equipe: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Descontos em festas: Ganhe descontos em festas e baladas nas redondezas.

Descontos em tours: Ganhe descontos em tours ou passeios pela cidade.

Use nossa cozinha equipada: Fique à vontade para usar nossa cozinha para cozinhar sua própria comida.

Internet de Alta Velocidade: Internet de alta velocidade para você trabalhar remotamente

Espaço de Trabalho Dedicado: Espaço específico para você trabalhar remotamente

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Requisitos

Inglês Intermediário ou Alemão Intermediário

Entre 20 e 35 anos

Recebe voluntários sozinhos (não aceita casal ou duplas)

Nacionalidades: todas menos Marrocos

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O que não está incluso

Passagens, seguro viagem, transporte e visto

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Detalhes

we have 3 shifts
8/12 12/17 17/22
2 days off a week

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Atividades & Turnos

Key Responsibilities:

Guest Reception:

Welcome guests, handle check-ins, and respond to inquiries or requests.
Booking Management:

Manage reservations, process changes, and coordinate with staff to ensure smooth service.
Terrace Entertainment:

Host and engage guests on the terrace, offering refreshments and creating a pleasant atmosphere.
Communication & Admin:

Answer calls, emails, and handle transactions. Keep records up to date.
Facility Management:

Maintain a clean reception and terrace area, and ensure supplies are stocked.
Skills:

Prior customer service or front desk experience.
Strong communication, multitasking, and problem-solving abilities.
Shift Details:

5-hour shift per day.

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Regras

House Rules for Volunteers

Respect and Teamwork
Always treat your fellow team members with respect and kindness. Foster a positive and supportive environment at all times.

Customer Interaction
Always maintain a friendly and professional demeanor with guests. A smile goes a long way in creating a welcoming atmosphere.

Personal Boundaries
Personal or sexual relationships with guests are strictly prohibited. Please maintain professional boundaries at all times.

Commitment to the Agreement
Volunteers are expected to complete the agreed-upon period of service. It is important to honor your commitment for the entire duration of your stay.

Personal Visitors
For the sake of a comfortable environment, friends, boyfriends, or girlfriends should not be hosted at the hostel. Personal relations should remain outside the premises.

Confidentiality
Do not discuss internal matters or sensitive information with guests. Always protect the privacy and confidentiality of the team and the organization.