Candidarsi Ora

🌟 Surf Camp: Receptionist & Guest Experience Coordinator in Morocco 🌟🏄🏻‍♂️

2.5
(4 recensioni)4

L'esperienza

Do you have a passion for hospitality and love creating memorable experiences? Join our team as a Receptionist & Guest Experience Coordinator! We're looking for a friendly and organized individual to greet guests, manage bookings, and ensure an unforgettable stay — especially on our stunning terrace.

Cosa offri

26 ore di aiuto per settimana

Giardinaggio: Aiuta a coltivare piante e curare giardini

Pulizia camere: Aiuta con il cambio della biancheria da letto e le pulizie generali.

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.

Cosa ottieni

2 giorni liberi a settimana

Dormitorio dello staff: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altre persone.

Sconti su Feste: Ottieni sconti per feste e locali nelle vicinanze.

Sconti su Tour: Ottieni sconti per tour ed escursioni in città.

Usa la nostra cucina attrezzata: Sentiti libero di utilizzare la nostra cucina e preparare il tuo delizioso cibo.

Accesso Internet Veloce: Internet ad alta velocità per lavorare da remoto

Spazio di Lavoro Dedicato: Spazio specifico per lavorare da remoto

Requisiti

Intermedio Inglese o Intermedio Tedesco

Tra 20 e 35 anni

Accoglie solo volontari singoli (non accetta coppie o partner)

Essere di un paese diverso da Marocco

Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto

Dettagli del programma


we have 3 shifts
8/12 12/17 17/22
2 days off a week

Attività e turni

Key Responsibilities:

Guest Reception:

Welcome guests, handle check-ins, and respond to inquiries or requests.
Booking Management:

Manage reservations, process changes, and coordinate with staff to ensure smooth service.
Terrace Entertainment:

Host and engage guests on the terrace, offering refreshments and creating a pleasant atmosphere.
Communication & Admin:

Answer calls, emails, and handle transactions. Keep records up to date.
Facility Management:

Maintain a clean reception and terrace area, and ensure supplies are stocked.
Skills:

Prior customer service or front desk experience.
Strong communication, multitasking, and problem-solving abilities.
Shift Details:

5-hour shift per day.

Regole

House Rules for Volunteers

Respect and Teamwork
Always treat your fellow team members with respect and kindness. Foster a positive and supportive environment at all times.

Customer Interaction
Always maintain a friendly and professional demeanor with guests. A smile goes a long way in creating a welcoming atmosphere.

Personal Boundaries
Personal or sexual relationships with guests are strictly prohibited. Please maintain professional boundaries at all times.

Commitment to the Agreement
Volunteers are expected to complete the agreed-upon period of service. It is important to honor your commitment for the entire duration of your stay.

Personal Visitors
For the sake of a comfortable environment, friends, boyfriends, or girlfriends should not be hosted at the hostel. Personal relations should remain outside the premises.

Confidentiality
Do not discuss internal matters or sensitive information with guests. Always protect the privacy and confidentiality of the team and the organization.