🌟 Surf Camp: Receptionist & Guest Experience Coordinator in Morocco 🌟🏄🏻‍♂️

Immerse yourself in the local culture: 4 travelers recommend this host for those looking for a local cultural immersion
Connect with the locals: 4 travelers recommend this host to have close contact with locals

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What you offer

26h

Hours per week: Help out and collaborate with your host only a few hours per week.

Gardening: Help grow plants and cultivate gardens

Housekeeping: Help with changing the bed linens and general housekeeping.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Fast Internet Access: High-speed internet for you to work remotely

Dedicated Workspace: Specific space for you to work remotely

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Tours: Get discounts for tours and excursions around town.

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Dec

Jan

Feb

Mar

Apr

May

Stay at least: 4 weeks

Stay up to: 8 weeks

The Experience

Do you have a passion for hospitality and love creating memorable experiences? Join our team as a Receptionist & Guest Experience Coordinator! We're looking for a friendly and organized individual to greet guests, manage bookings, and ensure an unforgettable stay — especially on our stunning terrace.

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Requirements

Intermediate English or Intermediate German
Between 20 and 35 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Be from outside Morocco

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

4 Reviews

2.5

Host & Team

2.5

Hours & Tasks

2.5

Hostel

3.5

Learning & Fun

3.0

How this experience will transform you

4 Immersing in the local culture
4 Meeting locals
3 Meeting international travelers

Ana

Spain

The hostel had just opened, so the organization wasn't great and some weeks we ended up working about 8 extra hours. The volunteer room really needs improvement; it was super hot at night (only window connected to a garage), there were no lockers (as previously discussed), and hygiene issues. On the good side, the view was amazing, the manager (Badr) and the staff were nice to me, and both guests and volunteers made it fun. I also appreciate the discounted surf lessons. Things got better during my last week, so I hope future volunteers have a smoother experience.

3 months ago

Jade

Australia

The start of my time here was not ideal and was only improved towards the end by the effort put in by the manager (Badr) to make my time more enjoyable! Overall this experience was not for me as I had quite a high standard to compare to. This is a new hostel with a lot to improve on, particularly when it comes to communicating and the tone in which the owner talks to the volunteers. The processes and the way in which this hostel is managed needs work, which I hope will come with time. The best parts were the volunteers, the culture and the people you meet! And ofc the delicious food.

3 months ago

Zaira

Spain

The hostel does not match its description: fake photos, wrong location, and 30 work hours instead of 26. Communication with both supervisor and manager is confrontational; even simple questions trigger accusations. For example, asking what time breakfast would be served led to hysterics and claims I “didn't want to work.” Despite fulfilling my duties, supporting teammates, and suggesting improvements, I was abruptly thrown out onto the street with only two hours' notice for “talking too much.” The only positive was meeting amazing fellow volunteers in an otherwise authoritarian environment.

4 months ago

Bianca

Brazil

My experience was different from what I expected. The hostel was new and the volunteer program was not well structured. After we organized the work schedule better, we could do the cleaning and bed-making activities, but they added tasks such as serving food for the guests. Communication with the manager was difficult and there was a lack of clarity in the information. The host was welcoming, but some details about the volunteering program were different from reality. The hostel itself was really good. Overall it was a mixed experience, with both positive and negative aspects.

4 months ago

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About the host

Hosted by Hamza

Response Rate: This host usually answers to 0% of the messages

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