Play

Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1774 reviews)1774

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1125 I learned new interpersonal skills

979 I learned basic concepts

715 I learned new technical skills

556 It brought me more self-awareness

539 I discovered useful tools and materials

385 I learned advanced concepts

5

Iker Spain

Muy Útil

3 months ago

5

Sofia Brazil

Really great to reflect on customer centric practices.

3 months ago

5

Andisiwe South Africa

This course is incredible, interesting and informative.

3 months ago

5

Hertta Finland

This was great!

3 months ago

4

Isabella Australia

I like the part about what questions to ask at a hostel, about what kind of customer service they expect. good question!

3 months ago

5

Maria Alejandra Colombia

Amazing tips to learn about costumer service and improve the attention you can give to the people when you're a volunteer on this area. It's also great to know about the benefits and why this kind of volunteer could bring you great experiences to your life.

3 months ago

5

Rebeka Brazil

It helped me reevaluate my interactions with people and how the words and posture I use to communicate with them can affect their perception of me as helpful and polite.

3 months ago

5

Tara Ireland

Great info for building self awareness before beginning a volunteer experience orientated around customer service. The examples shown really highlight the difference in experience and how important it is to show up with a positive attitude and willingness to learn.

3 months ago

5

Vilma Finland

nice :)

3 months ago

5

Amelie Canada

Helped me better understanding how to interact with customers!

3 months ago

5

Jakub Poland

Thanks for reminding me to keep it real :) <3 staying blunt was never a virtue, and you can truly just keep it simple by bringing the energy up a notch.

3 months ago

3

Luna France

Good!

3 months ago