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O que as pessoas estão falando sobre o conteúdo

Your guide to volunteering customer service for Worldpackers

4.8
(1772 avaliações)1772

Comunicação

4.9

Conteúdo

4.8

Formato

4.8

Aprendizado

4.8

Como este curso vai ajudar no seu desenvolvimento

1125 Desenvolvi novas habilidades interpessoais

978 Aprendi conceitos básicos

715 Desenvolvi novas habilidades técnicas

556 Me trouxe mais autoconhecimento

539 Descobri ferramentas e materiais úteis

385 Aprendi conceitos avançados

5

Andisiwe South Africa

This course is incredible, interesting and informative.

3 meses atrás

5

Hertta Finland

This was great!

3 meses atrás

4

Isabella Australia

I like the part about what questions to ask at a hostel, about what kind of customer service they expect. good question!

3 meses atrás

5

Maria Alejandra Colombia

Amazing tips to learn about costumer service and improve the attention you can give to the people when you're a volunteer on this area. It's also great to know about the benefits and why this kind of volunteer could bring you great experiences to your life.

3 meses atrás

5

Rebeka Brazil

It helped me reevaluate my interactions with people and how the words and posture I use to communicate with them can affect their perception of me as helpful and polite.

3 meses atrás

5

Tara Ireland

Great info for building self awareness before beginning a volunteer experience orientated around customer service. The examples shown really highlight the difference in experience and how important it is to show up with a positive attitude and willingness to learn.

3 meses atrás

5

Vilma Finland

nice :)

3 meses atrás

5

Amelie Canada

Helped me better understanding how to interact with customers!

3 meses atrás

5

Jakub Poland

Thanks for reminding me to keep it real :) <3 staying blunt was never a virtue, and you can truly just keep it simple by bringing the energy up a notch.

3 meses atrás

3

Luna France

Good!

3 meses atrás

5

Melanie United Kingdom

If you have little to no customer service experience, or you need a refresher, this is the perfect course to get you started and ready for your volunteering experience. Even if you won't be dealing with people directly, it's a great course to complete as it can help you with interpersonal skills in other aspects of your life to.

3 meses atrás

5

Fernanda Brazil

Passei boa parte da minha vida trabalhando com o atendimento ao público e recepcionando, a comunicação assertiva e a escuta ativa é a chave. O curso foi muito didático. Obrigada! ❤️

3 meses atrás