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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1629 reviews)1629

Communication

4.9

Content

4.8

Format

4.9

Learning

4.8

How this course will help you in your development

1035 I learned new interpersonal skills

908 I learned basic concepts

668 I learned new technical skills

504 It brought me more self-awareness

486 I discovered useful tools and materials

347 I learned advanced concepts

5

Micki New Zealand

Really recommend completing this course! Gives some good tips on general customer service but also how to go above and beyond to make sure the your hots is happy with you but more importantly how to make the customers experience the best it can be

3 months ago

5

Veronica Italy

I have been working as a front office receptionist for almost 7 years now so I already knew the most of what they were explaining. But I think it is really interesting and it explains really well the basis to be able to work with clients.

3 months ago

4

Matteo Romania

The course was well-structured and informative!

4 months ago

5

Gabriele Lithuania

I really liked acted situations, it was very useful to create main picture

4 months ago

5

Kaya United States

Thanks!

4 months ago

5

Kathryn Canada

Basic customer service overview

4 months ago

5

Santiago Colombia

Excelente curso, puntos extra por la buena calidad del video, los ejemplos y la buena comunicación de Meg, muy bueno. 🤩

4 months ago

5

Sara Italy

Very useful

4 months ago

5

Nour Canada

Excellent examples and insights!

4 months ago

5

shania United States

Loved the tips! I think its important to take some time for yourself when feeling burnt out, I liked your suggestions! Thank you!

4 months ago

5

Lena Marie Austria

This was a great concept, I loved the positive and negative examples and it was very well structured. I learned a lot, especially for solving problems. Thank you!

4 months ago

5

Emma United States

This is an amazing video! it was very helpful!

4 months ago