Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1834 reviews)1834

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1165 I learned new interpersonal skills

1015 I learned basic concepts

736 I learned new technical skills

576 It brought me more self-awareness

555 I discovered useful tools and materials

394 I learned advanced concepts


5

Ángela Mexico

Customer service is a challenging role, more so if it's in hospitality, so any advice given to perform our best in this positions is welcome!

3 months ago

5

Isaac Ireland

Great course for any new to customer service or people familiar with it but need a refresher

3 months ago

5

Alexander Venezuela

Perfect if volunteering is related with costumer service or if you will have contact with customers

3 months ago

4

Thijmen Netherlands

great videos!

3 months ago

5

Daphne Netherlands

I really enjoyed this course. It brought me insights into working in a highly communicative environment in which constant positivity is expected. I really liked the idea of giving myself some time in the morning to be able to face the day as well as the tips on how to remain positive when you're having a bad day. These ideas have really helped me as a senstive person who sometimes needs a minute to herself 😅.

3 months ago

5

Ava United States

Very helpful and informing!

3 months ago

5

Autumn United States

This course made me feel more confident about working in a customer service position!

3 months ago

5

Ben Germany

As a beginner in this field this was a great introduction into the topic. It was well structured and gave useful information. Now I'm exited to start volunteeringat a reception.

3 months ago

5

Ivan Spain

great!

3 months ago

5

Geo Argentina

Gracias por compartir la información

3 months ago

5

María Argentina

Very useful!! I would truly recommend it.

3 months ago

5

Ellie United States

Definitely recommend! This was very informative and helpful!

3 months ago