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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1849 reviews)1849

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1174 I learned new interpersonal skills

1024 I learned basic concepts

743 I learned new technical skills

580 It brought me more self-awareness

560 I discovered useful tools and materials

396 I learned advanced concepts

5

Jodie Vietnam

good

about 5 hours ago

5

Ana Brazil

Great video

about 21 hours ago

5

Ben Mexico

One of my fav courses!

1 day ago

5

Lydia Greece

Honestly, I think it’s one of the best things I’ve watched so far. Very interesting, with short sketches that help with better understanding without being tiring.

3 days ago

5

Artur Brazil

aprendi muito sobre novas habilidades que tenho que desenvolver

6 days ago

5

Rodrigo Mexico

This course shows how being attentive, friendly, and patient can really improve guests’ experience.

7 days ago

5

Andres United States

great course

8 days ago

5

Arpad Ireland

This is a great training course in customer service for people with no experience in the role. It is short and gets to the point. A great bonus is that they show examples of good customer service and bad so you know both what to do and what to avoid doing. Great all around!

8 days ago

5

Jasmine Canada

She gave good tips on many possible situations:)

9 days ago

4

Daniela Colombia

great course for customer service experiences!

9 days ago

5

Taytum United States

Helpful!

11 days ago

5

Aynour Libya

This course was a great introduction to customer service in a volunteering environment. It’s clear, practical, and easy to follow, with real life examples that actually apply to Worldpackers experiences. I especially liked how it focused on communication, empathy, and problem-solving with guests from different cultures
It gave me more confidence to handle responsibilities professionally while volunteering. Highly recommended for anyone starting their journey with Worldpackers

12 days ago