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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1665 reviews)1665

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1060 I learned new interpersonal skills

924 I learned basic concepts

684 I learned new technical skills

516 It brought me more self-awareness

494 I discovered useful tools and materials

356 I learned advanced concepts

5

Ashley United States

I learned skills that will assist me when working in different environments!

about 12 hours ago

5

Shery Lyn Philippines

Useful! :)

1 day ago

5

Klára Czech Republic

very nice and warm course!

2 days ago

5

Gabriel United States

So cool to be ready for customer attention

4 days ago

5

Marco Mexico

I learned how to provide good customer service and how to develop new skills; the examples were very helpful.

9 days ago

5

Ewelina Poland

i loved it

10 days ago

5

Freya Germany

While the topics explained in the course mostly were rather basic, it still helped me feel more confident to have this kind of guide for interactions with custumers. Apart from that there also was interesting advice like mimicing the behaviour of the host when you are not sure if a more casual or professional attitude is appropriate.

12 days ago

5

DARA Portugal

Simm, claro que recomendaria esse curso.

16 days ago

5

Juda Colombia

BASIC & CLASSIC

It doesn't matter how much you know about something or how experienced you are in any field; there's always room for improvement. These tips are as basic as they get, but surely an everlasting classic on exceptional Customer Service. I found it very interesting to mimic the tone of the Host with their clients, and going through that learning phase in the first few days.

Touché.

17 days ago

5

Maria Greece

Very demonstrating with accurate examples

17 days ago

5

Amal Lebanon

this was really helpful, I learned a lot of new things :) thank you

17 days ago

4

Lusungu Faith Zambia

helpful when working with customers to deliver the best and get burnt put

20 days ago