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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1714 reviews)1714

Communication

4.9

Content

4.8

Format

4.9

Learning

4.8

How this course will help you in your development

1089 I learned new interpersonal skills

948 I learned basic concepts

700 I learned new technical skills

540 It brought me more self-awareness

514 I discovered useful tools and materials

372 I learned advanced concepts

5

Iker Spain

Muy Útil

25 days ago

5

Sofia Brazil

Really great to reflect on customer centric practices.

26 days ago

5

Andisiwe South Africa

This course is incredible, interesting and informative.

26 days ago

5

Hertta Finland

This was great!

27 days ago

4

Isabella Australia

I like the part about what questions to ask at a hostel, about what kind of customer service they expect. good question!

27 days ago

5

Maria Alejandra Colombia

Amazing tips to learn about costumer service and improve the attention you can give to the people when you're a volunteer on this area. It's also great to know about the benefits and why this kind of volunteer could bring you great experiences to your life.

27 days ago

5

Rebeka Brazil

It helped me reevaluate my interactions with people and how the words and posture I use to communicate with them can affect their perception of me as helpful and polite.

28 days ago

5

Tara Ireland

Great info for building self awareness before beginning a volunteer experience orientated around customer service. The examples shown really highlight the difference in experience and how important it is to show up with a positive attitude and willingness to learn.

29 days ago

5

Vilma Finland

nice :)

29 days ago

5

Amelie Canada

Helped me better understanding how to interact with customers!

about 1 month ago

5

Jakub Poland

Thanks for reminding me to keep it real :) <3 staying blunt was never a virtue, and you can truly just keep it simple by bringing the energy up a notch.

about 1 month ago

3

Luna France

Good!

about 1 month ago