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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1714 reviews)1714

Communication

4.9

Content

4.8

Format

4.9

Learning

4.8

How this course will help you in your development

1089 I learned new interpersonal skills

948 I learned basic concepts

700 I learned new technical skills

540 It brought me more self-awareness

514 I discovered useful tools and materials

372 I learned advanced concepts

5

Cristian Italy

thank you! this course was very helpful and I really enjoyed it!!!

about 1 month ago

5

Ashley United States

I learned skills that will assist me when working in different environments!

about 2 months ago

5

Shery Lyn Philippines

Useful! :)

about 2 months ago

5

Klára Czech Republic

very nice and warm course!

about 2 months ago

5

Gabriel United States

So cool to be ready for customer attention

about 2 months ago

5

Marco Mexico

I learned how to provide good customer service and how to develop new skills; the examples were very helpful.

about 2 months ago

5

Ewelina Poland

i loved it

about 2 months ago

5

Freya Germany

While the topics explained in the course mostly were rather basic, it still helped me feel more confident to have this kind of guide for interactions with custumers. Apart from that there also was interesting advice like mimicing the behaviour of the host when you are not sure if a more casual or professional attitude is appropriate.

about 2 months ago

5

DARA Portugal

Simm, claro que recomendaria esse curso.

2 months ago

5

Juda Colombia

BASIC & CLASSIC

It doesn't matter how much you know about something or how experienced you are in any field; there's always room for improvement. These tips are as basic as they get, but surely an everlasting classic on exceptional Customer Service. I found it very interesting to mimic the tone of the Host with their clients, and going through that learning phase in the first few days.

Touché.

2 months ago

5

Maria Greece

Very demonstrating with accurate examples

2 months ago

5

Amal Lebanon

this was really helpful, I learned a lot of new things :) thank you

2 months ago