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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1629 reviews)1629

Communication

4.9

Content

4.8

Format

4.9

Learning

4.8

How this course will help you in your development

1035 I learned new interpersonal skills

908 I learned basic concepts

668 I learned new technical skills

504 It brought me more self-awareness

486 I discovered useful tools and materials

347 I learned advanced concepts

5

Andreza Brazil

I really like how the courses have short and to-the-point videos. In this course, I learned that we need to take initiative and clarify any doubts before being asked, aiming for better guest service. If we're unsure of how to respond, we should ask other team members and provide feedback. Another interesting piece of information, now related to the host, is asking what exactly they expect from you when interacting with guests.

4 months ago

4

Brandan Canada

I’m ready

4 months ago

5

Jillian United States

This course was a great starter course for tips on customer service

4 months ago

5

Liliana Poland

very useful, thanks

4 months ago

4

Jedidah (Yuuki) Malaysia

Brought back good memories of me learning my basics as I listen to this course. Thank you.

4 months ago

5

Weronika Poland

Super helpful tips on customer service as well as the examples!

4 months ago

4

IlichNova Panama

Buen contenido con ejemplos prácticos.

4 months ago

4

Jakub Poland

It’s good

4 months ago

5

Renata Argentina

BUENÍSIMO!!!

4 months ago

5

Kieran United Kingdom

informative

4 months ago

5

Rei United Kingdom

Great course with the outlines for good customer service! Laid out in an easy to follow and understand format

5 months ago

5

Jorge Chile

Great tips from Meg about how to communicate with clients !

5 months ago