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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1837 reviews)1837

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1166 I learned new interpersonal skills

1017 I learned basic concepts

737 I learned new technical skills

577 It brought me more self-awareness

556 I discovered useful tools and materials

394 I learned advanced concepts

5

Amelie Canada

Helped me better understanding how to interact with customers!

5 months ago

5

Jakub Poland

Thanks for reminding me to keep it real :) <3 staying blunt was never a virtue, and you can truly just keep it simple by bringing the energy up a notch.

5 months ago

3

Luna France

Good!

5 months ago

5

Melanie United Kingdom

If you have little to no customer service experience, or you need a refresher, this is the perfect course to get you started and ready for your volunteering experience. Even if you won't be dealing with people directly, it's a great course to complete as it can help you with interpersonal skills in other aspects of your life to.

5 months ago

5

Fernanda Brazil

Passei boa parte da minha vida trabalhando com o atendimento ao público e recepcionando, a comunicação assertiva e a escuta ativa é a chave. O curso foi muito didático. Obrigada! ❤️

5 months ago

5

Max France

This course is very well explained and interesting, it is explained very clearly point by point.

5 months ago

5

July Mexico

Definitivamente de mis cursos favoritos. Me hizo sentir aún mas comprometida al ver ejemplos de situaciones por las cuales podríamos pasar durante el voluntariado. 10 de 10 este curso.

5 months ago

5

Josefe Angola

Muito Produtivo.

5 months ago

5

Giada Italy

I liked that the course was quick and easy. The videos were short so more easy to follow. As I’ve been working in hospitality I agree with all the points. These are essentials but very important when dealing with guests, especially never saw “ I don’t know “

5 months ago

5

Agustina Argentina

it was fun and easy going. there are a lot of useful tips and recommendations. thank you!

5 months ago

5

Claudio Mexico

Great tips for connecting with clients and learning about the area before experiencing it.

5 months ago

5

Gabriela Poland

Very nice to see the contrast of good vs bad customer service in practice. It made the information from the video very tangible :)

5 months ago