Play

Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1665 reviews)1665

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1060 I learned new interpersonal skills

924 I learned basic concepts

684 I learned new technical skills

516 It brought me more self-awareness

494 I discovered useful tools and materials

356 I learned advanced concepts

5

Milagro Colombia

genial gracias por los consejos

6 months ago

5

Rana Sweden

Clear and easy to understand, thank you!

6 months ago

5

Leticia Brazil

Massa

6 months ago

5

Hannah Australia

this is a great course! even though I've worked in customer service for years, this was a great refresher and gave me a good understanding of the types of customer service needed for hostel work :)

6 months ago

5

Brenda Mexico

.

6 months ago

5

paola andrea Colombia

i love it !!

6 months ago

5

Silvia Italy

a great mini course as introduction to the receptionist role in the hostels,I suggest you to watch it!!!

6 months ago

5

Charlie United Kingdom

Informative

6 months ago

5

Ellie United Kingdom

great thank you !

6 months ago

5

Renan Brazil

I loved the tips about avoiding the mental exhaustion of relating to so many people for so many hours daily.
It's so simple but at the same time essential tips to offer an excellent service to the people during any volunteering experience.

6 months ago

5

Glynna Canada

It's a good, general introduction into customer service, and helpful for those who are new to the industry, or need a refresher.

6 months ago

4

Sofia Brazil

Really helpful!!

6 months ago