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O que as pessoas estão falando sobre o conteúdo

Your guide to volunteering customer service for Worldpackers

4.8
(1848 avaliações)1848

Comunicação

4.9

Conteúdo

4.8

Formato

4.8

Aprendizado

4.8

Como este curso vai ajudar no seu desenvolvimento

1174 Desenvolvi novas habilidades interpessoais

1023 Aprendi conceitos básicos

742 Desenvolvi novas habilidades técnicas

580 Me trouxe mais autoconhecimento

560 Descobri ferramentas e materiais úteis

396 Aprendi conceitos avançados

5

Flor United States

This course provides excellent information about how customer service should be done. I’m very familiar with this subject. However, there’s always something new about it. Showing different example videos definitely helps out with knowing how to handle a situation. The advice is always very helpful.!

5 meses atrás

4

Jihyun South Korea

I liked that she explained with roleplay scenes of bad examples and good examples of customer service!

5 meses atrás

5

Iker Spain

Muy Útil

5 meses atrás

5

Sofia Brazil

Really great to reflect on customer centric practices.

5 meses atrás

5

Andisiwe South Africa

This course is incredible, interesting and informative.

5 meses atrás

5

Hertta Finland

This was great!

5 meses atrás

4

Isabella Australia

I like the part about what questions to ask at a hostel, about what kind of customer service they expect. good question!

5 meses atrás

5

Maria Alejandra Colombia

Amazing tips to learn about costumer service and improve the attention you can give to the people when you're a volunteer on this area. It's also great to know about the benefits and why this kind of volunteer could bring you great experiences to your life.

5 meses atrás

5

Rebeka Brazil

It helped me reevaluate my interactions with people and how the words and posture I use to communicate with them can affect their perception of me as helpful and polite.

5 meses atrás

5

Tara Ireland

Great info for building self awareness before beginning a volunteer experience orientated around customer service. The examples shown really highlight the difference in experience and how important it is to show up with a positive attitude and willingness to learn.

5 meses atrás

5

Vilma Finland

nice :)

5 meses atrás

5

Amelie Canada

Helped me better understanding how to interact with customers!

5 meses atrás