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Comments and reviews

Your guide to volunteering customer service for Worldpackers

4.8
(1775 reviews)1775

Communication

4.9

Content

4.8

Format

4.8

Learning

4.8

How this course will help you in your development

1125 I learned new interpersonal skills

980 I learned basic concepts

716 I learned new technical skills

556 It brought me more self-awareness

539 I discovered useful tools and materials

385 I learned advanced concepts

5

Gustavo Brazil

Great informations. Helped me a lot :)

over 4 years ago

5

Ivan Chile

.

over 4 years ago

5

Ana Caroline Brazil

Thanks! :)

over 4 years ago

5

Julia Brazil

I absolutely loved this!!
Very informative and actually helpeful, I learned new habilities even tho I already have prior experience in customer service.
Great format, loved the roleplay!
Thanks!

over 4 years ago

5

eneyle Brazil

Adorei!

over 4 years ago

5

Amy United States

It was very great for being apart of the customer service perspective and also being an introvert. Loved it!!

over 4 years ago

5

eneyle Brazil

Sensacional!

over 4 years ago

5

Robin Canada

I really enjoyed this course, Having taken a travel and hospitality course and also worked a a few hotels. I could easily relate to all of this. But this added to my experience for the reasons that I'm gonna be in a strange city where I know nobody at first and I wont know what's around the hotel. So on that end this course is absolutely perfect to prep you for that.

over 4 years ago

5

Mary Fiona Ireland

I learned a lot from this course. I have been in Customer Service for years . The most important aspect ; to learn from the host or ( if not available ) from other customer service volunteers
what is expected of me and how it should be implemented.
Listen to other volunteers / learn about what local restaurants and activities I should recommend.
always put the guests needs first not matter how tired I am of repeating the same information.
Rest and always act professional.

over 4 years ago

4

Lorenzo Italy

Nice and useful information

over 4 years ago

5

Eduarda Brazil

it was great :)

over 4 years ago

5

belen Argentina

gran curso si nunca trabajaste con atención al cliente. Son muy útiles los tips y ejemplos que da, así tener idea como prestar un buen servicio al cliente.

over 4 years ago