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O que as pessoas estão falando sobre o conteúdo

Your guide to volunteering customer service for Worldpackers

4.8
(1775 avaliações)1775

Comunicação

4.9

Conteúdo

4.8

Formato

4.8

Aprendizado

4.8

Como este curso vai ajudar no seu desenvolvimento

1125 Desenvolvi novas habilidades interpessoais

980 Aprendi conceitos básicos

716 Desenvolvi novas habilidades técnicas

556 Me trouxe mais autoconhecimento

539 Descobri ferramentas e materiais úteis

385 Aprendi conceitos avançados

5

Gustavo Brazil

Great informations. Helped me a lot :)

mais de 4 anos atrás

5

Ivan Chile

.

mais de 4 anos atrás

5

Ana Caroline Brazil

Thanks! :)

mais de 4 anos atrás

5

Julia Brazil

I absolutely loved this!!
Very informative and actually helpeful, I learned new habilities even tho I already have prior experience in customer service.
Great format, loved the roleplay!
Thanks!

mais de 4 anos atrás

5

eneyle Brazil

Adorei!

mais de 4 anos atrás

5

Amy United States

It was very great for being apart of the customer service perspective and also being an introvert. Loved it!!

mais de 4 anos atrás

5

eneyle Brazil

Sensacional!

mais de 4 anos atrás

5

Robin Canada

I really enjoyed this course, Having taken a travel and hospitality course and also worked a a few hotels. I could easily relate to all of this. But this added to my experience for the reasons that I'm gonna be in a strange city where I know nobody at first and I wont know what's around the hotel. So on that end this course is absolutely perfect to prep you for that.

mais de 4 anos atrás

5

Mary Fiona Ireland

I learned a lot from this course. I have been in Customer Service for years . The most important aspect ; to learn from the host or ( if not available ) from other customer service volunteers
what is expected of me and how it should be implemented.
Listen to other volunteers / learn about what local restaurants and activities I should recommend.
always put the guests needs first not matter how tired I am of repeating the same information.
Rest and always act professional.

mais de 4 anos atrás

4

Lorenzo Italy

Nice and useful information

mais de 4 anos atrás

5

Eduarda Brazil

it was great :)

mais de 4 anos atrás

5

belen Argentina

gran curso si nunca trabajaste con atención al cliente. Son muy útiles los tips y ejemplos que da, así tener idea como prestar un buen servicio al cliente.

mais de 4 anos atrás