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Commentaires et avis

Your guide to volunteering customer service for Worldpackers

4.8
(1775 avis)1775

Communication

4.9

Contenu

4.8

Format

4.8

Apprentissage

4.8

Comment ce cours vous aidera dans votre développement

1125 J'ai appris de nouvelles compétences interpersonnelles

980 J'ai appris les concepts de base

716 J'ai appris de nouvelles compétences techniques

556 Cela m'a apporté une meilleure connaissance de moi-même

539 J'ai découvert des outils et matériaux utiles

385 J'ai appris des concepts avancés

5

Gustavo Brazil

Great informations. Helped me a lot :)

il y a plus de 4 ans

5

Ivan Chile

.

il y a plus de 4 ans

5

Ana Caroline Brazil

Thanks! :)

il y a plus de 4 ans

5

Julia Brazil

I absolutely loved this!!
Very informative and actually helpeful, I learned new habilities even tho I already have prior experience in customer service.
Great format, loved the roleplay!
Thanks!

il y a plus de 4 ans

5

eneyle Brazil

Adorei!

il y a plus de 4 ans

5

Amy United States

It was very great for being apart of the customer service perspective and also being an introvert. Loved it!!

il y a plus de 4 ans

5

eneyle Brazil

Sensacional!

il y a plus de 4 ans

5

Robin Canada

I really enjoyed this course, Having taken a travel and hospitality course and also worked a a few hotels. I could easily relate to all of this. But this added to my experience for the reasons that I'm gonna be in a strange city where I know nobody at first and I wont know what's around the hotel. So on that end this course is absolutely perfect to prep you for that.

il y a plus de 4 ans

5

Mary Fiona Ireland

I learned a lot from this course. I have been in Customer Service for years . The most important aspect ; to learn from the host or ( if not available ) from other customer service volunteers
what is expected of me and how it should be implemented.
Listen to other volunteers / learn about what local restaurants and activities I should recommend.
always put the guests needs first not matter how tired I am of repeating the same information.
Rest and always act professional.

il y a plus de 4 ans

4

Lorenzo Italy

Nice and useful information

il y a plus de 4 ans

5

Eduarda Brazil

it was great :)

il y a plus de 4 ans

5

belen Argentina

gran curso si nunca trabajaste con atención al cliente. Son muy útiles los tips y ejemplos que da, así tener idea como prestar un buen servicio al cliente.

il y a plus de 4 ans