Aplique agora

🌍 Volunteer Opportunity: Train Reception & Service Staff

A experiência

Are you passionate about hospitality and sharing your knowledge? Join us in Kigali and help us strengthen the skills of our reception and service team.

We are not looking for academic or certified professionals — what matters most is your real-life experience. If you’ve worked or volunteered in hotels, hostels, restaurants, customer service, or any role where you’ve learned how to deal with guests, we’d love to learn from you! ✨

Como você ajuda

20 horas por semana

Guia local: Ajude a organizar e guiar tours pela cidade.

Organizar Eventos e Festas: Ajude a organizar e promover festas e atividades sociais.

Administração: Ajude nos sistemas de booking e pagamentos.

Recepção: Ajude recebendo e atendendo hóspedes.

O que você ganha

2 dias livres por semana

Quarto privado: Você terá uma cama em um quarto privado, ou seja, um quarto só para você

Use nossa cozinha equipada: Fique à vontade para usar nossa cozinha para cozinhar sua própria comida.

Requisitos

Inglês Intermediário

Entre 20 e 50 anos

Recebe voluntários sozinhos, casais e duplas de voluntários

O que não está incluso

Passagens, seguro viagem, transporte e visto

Detalhes

This is a unique opportunity to live in Rwanda’s vibrant capital, exchange knowledge, and make a lasting impact while experiencing the warmth of Rwandan culture.


Our hotel is committed to delivering high-quality service, and we believe that continuous learning is the key to excellence. As a volunteer, your role will be to:

-Share practical tips with our reception team (check-in/check-out, customer service, communication skills).

-Support our restaurant and service staff with hands-on training in guest interaction and service standards.

-Bring your own perspective and experiences to inspire our team, whether from professional jobs or previous volunteering.

No need for academic degrees — just enthusiasm, empathy, and a willingness to share what you know.

Atividades & Turnos

🕒 Around 20 hours per week
📅 2 days off per week
⏰ Training sessions scheduled flexibly, depending on your expertise and our team’s needs.

Regras

Respect and professionalism in all interactions.

Adapt training methods to the local context.

Collaborate with management for smooth training sessions.