Jetzt bewerben

🌍 Volunteer Opportunity: Train Reception & Service Staff

Das Erlebnis

Are you passionate about hospitality and sharing your knowledge? Join us in Kigali and help us strengthen the skills of our reception and service team.

We are not looking for academic or certified professionals — what matters most is your real-life experience. If you’ve worked or volunteered in hotels, hostels, restaurants, customer service, or any role where you’ve learned how to deal with guests, we’d love to learn from you! ✨

Was Sie anbieten

20 Stunden Hilfe pro Woche

ReisefĂĽhrer: Organisation und FĂĽhrung von Touren durch die Stadt.

Party-Promoter: Hilfe bei der Organisation und Promotion von Partys und sozialen Aktivitäten.

Verwaltung: Hilf bei Buchungssystemen und Zahlungen.

Rezeption: Hilf bei Check-ins, Check-outs und Gästebetreuung.

Was Sie bekommen

2 freie Tage pro Woche

Privatzimmer: Du bekommst ein Bett in einem privaten Zimmer. Mit anderen Worten, ein Zimmer nur fĂĽr dich.

Nutze unsere ausgestattete KĂĽche: Nutze gerne unsere KĂĽche und bereite dein eigenes leckeres Essen zu.

Anforderungen

Mittelstufe Englisch

Zwischen 20 und 50 Jahre alt

Empfängt Einzelreisende, Paare und Partner von Freiwilligen

Was nicht inbegriffen ist

FlĂĽge, Reiseversicherung, interne Transportmittel und Visum

Programmdetails

This is a unique opportunity to live in Rwanda’s vibrant capital, exchange knowledge, and make a lasting impact while experiencing the warmth of Rwandan culture.


Our hotel is committed to delivering high-quality service, and we believe that continuous learning is the key to excellence. As a volunteer, your role will be to:

-Share practical tips with our reception team (check-in/check-out, customer service, communication skills).

-Support our restaurant and service staff with hands-on training in guest interaction and service standards.

-Bring your own perspective and experiences to inspire our team, whether from professional jobs or previous volunteering.

No need for academic degrees — just enthusiasm, empathy, and a willingness to share what you know.

Aktivitäten & Schichten

đź•’ Around 20 hours per week
đź“… 2 days off per week
⏰ Training sessions scheduled flexibly, depending on your expertise and our team’s needs.

Regeln

Respect and professionalism in all interactions.

Adapt training methods to the local context.

Collaborate with management for smooth training sessions.