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🌍 Volunteer Opportunity: Train Reception & Service Staff

L'expérience

Are you passionate about hospitality and sharing your knowledge? Join us in Kigali and help us strengthen the skills of our reception and service team.

We are not looking for academic or certified professionals — what matters most is your real-life experience. If you’ve worked or volunteered in hotels, hostels, restaurants, customer service, or any role where you’ve learned how to deal with guests, we’d love to learn from you! ✨

Ce que vous offrez

20 heures d'aide par semaine

Guide touristique: Organiser et mener des visites guidées de la ville.

Promoteur de fêtes: Aider à organiser et promouvoir des fêtes et des activités sociales.

Administration: Aider avec les systèmes de réservation et les paiements.

Réception: Aider aux enregistrements, départs et assistance aux clients.

Ce que vous recevez

2 jours de congé par semaine

Chambre privée: Vous aurez un lit dans une chambre privée. En d'autres termes, une chambre rien que pour vous.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Exigences

Intermédiaire Anglais

Entre 20 et 50 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires

Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

DĂ©tails du programme

This is a unique opportunity to live in Rwanda’s vibrant capital, exchange knowledge, and make a lasting impact while experiencing the warmth of Rwandan culture.


Our hotel is committed to delivering high-quality service, and we believe that continuous learning is the key to excellence. As a volunteer, your role will be to:

-Share practical tips with our reception team (check-in/check-out, customer service, communication skills).

-Support our restaurant and service staff with hands-on training in guest interaction and service standards.

-Bring your own perspective and experiences to inspire our team, whether from professional jobs or previous volunteering.

No need for academic degrees — just enthusiasm, empathy, and a willingness to share what you know.

Activités et horaires

đź•’ Around 20 hours per week
đź“… 2 days off per week
⏰ Training sessions scheduled flexibly, depending on your expertise and our team’s needs.

Règles

Respect and professionalism in all interactions.

Adapt training methods to the local context.

Collaborate with management for smooth training sessions.