🌍 Volunteer Opportunity: Train Reception & Service Staff


L'esperienza

Are you passionate about hospitality and sharing your knowledge? Join us in Kigali and help us strengthen the skills of our reception and service team.

We are not looking for academic or certified professionals — what matters most is your real-life experience. If you’ve worked or volunteered in hotels, hostels, restaurants, customer service, or any role where you’ve learned how to deal with guests, we’d love to learn from you! ✨


Cosa offri

20 ore di aiuto per settimana

Guida turistica: Organizza e guida tour in cittĂ .

Promoter di eventi: Aiuta a organizzare e promuovere feste e attivitĂ  sociali.

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.


Cosa ottieni

2 giorni liberi a settimana

Camera privata: Avrai un letto in una camera privata. In altre parole, una stanza solo per te.

Usa la nostra cucina attrezzata: Sentiti libero di utilizzare la nostra cucina e preparare il tuo delizioso cibo.


Requisiti

Intermedio Inglese

Tra 20 e 50 anni

Accoglie volontari singoli, coppie e partner di volontari


Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto


Dettagli del programma

This is a unique opportunity to live in Rwanda’s vibrant capital, exchange knowledge, and make a lasting impact while experiencing the warmth of Rwandan culture.


Our hotel is committed to delivering high-quality service, and we believe that continuous learning is the key to excellence. As a volunteer, your role will be to:

-Share practical tips with our reception team (check-in/check-out, customer service, communication skills).

-Support our restaurant and service staff with hands-on training in guest interaction and service standards.

-Bring your own perspective and experiences to inspire our team, whether from professional jobs or previous volunteering.

No need for academic degrees — just enthusiasm, empathy, and a willingness to share what you know.


AttivitĂ  e turni

đź•’ Around 20 hours per week
đź“… 2 days off per week
⏰ Training sessions scheduled flexibly, depending on your expertise and our team’s needs.


Regole

Respect and professionalism in all interactions.

Adapt training methods to the local context.

Collaborate with management for smooth training sessions.