🌍 Volunteer Opportunity: Train Reception & Service Staff

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La experiencia

Are you passionate about hospitality and sharing your knowledge? Join us in Kigali and help us strengthen the skills of our reception and service team.

We are not looking for academic or certified professionals — what matters most is your real-life experience. If you’ve worked or volunteered in hotels, hostels, restaurants, customer service, or any role where you’ve learned how to deal with guests, we’d love to learn from you! ✨

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Que ofreces?

20 horas de ayuda por semana

Guía Turístico: Organiza y sé el guía en tours por la ciudad.

Promotor de Fiestas: Ayuda a organizar y promocionar fiestas y eventos sociales.

Administración: Ayuda con el sistema de reservas y los pagos.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

2 dias libres por semana

Habitación privada: Tendrás una cama en un cuarto privado. Sí, un cuarto solo para ti.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

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Requisitos

Inglés Intermedio

Entre 20 y 50 años

Admite voluntarios solos, parejas y dúos de voluntarios

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

This is a unique opportunity to live in Rwanda’s vibrant capital, exchange knowledge, and make a lasting impact while experiencing the warmth of Rwandan culture.


Our hotel is committed to delivering high-quality service, and we believe that continuous learning is the key to excellence. As a volunteer, your role will be to:

-Share practical tips with our reception team (check-in/check-out, customer service, communication skills).

-Support our restaurant and service staff with hands-on training in guest interaction and service standards.

-Bring your own perspective and experiences to inspire our team, whether from professional jobs or previous volunteering.

No need for academic degrees — just enthusiasm, empathy, and a willingness to share what you know.

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Actividades & Turnos

🕒 Around 20 hours per week
📅 2 days off per week
⏰ Training sessions scheduled flexibly, depending on your expertise and our team’s needs.

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Reglas

Respect and professionalism in all interactions.

Adapt training methods to the local context.

Collaborate with management for smooth training sessions.