Reception & Admin

Top Host: This host receives lots of worldpackers and has a high average rating, being recognized by the community as a Top Host.
High demand host: This host has received 4 applications recently. We recommend you apply for other positions too.
Connect with international travelers: 47 travelers recommend this host to meet travelers from all around the world
Immerse yourself in the local culture: 41 travelers recommend this host for those looking for a local cultural immersion

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What you offer

27h

Hours per week: Help out and collaborate with your host only a few hours per week.

Housekeeping: Help with changing the bed linens and general housekeeping.

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Basic Internet Access: Basic speed internet for you to work remotely

Free Laundry: You can use our laundry room freely.

Free Tours: We’ll take you on tours and rides around town. For free!

Bikes at your disposal: You can use our bikes any time you want.

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Aug

Sep

Oct

Nov

Dec

Jan

Stay at least: 3 weeks

The Experience

As a Reception & Admin Volunteer, you’ll be the face and heartbeat of our hostel. This is a social, detail-oriented position that combines front desk interaction with behind-the-scenes admin support. You’ll welcome guests, handle check-ins and check-outs, assist with bookings, and help keep things running smoothly in a relaxed environment.

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Requirements

Intermediate English
Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

+24

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Connect with those who will also be there

Become a Verified Member and exchange ideas before your trip with other worldpackers who will be volunteering in the same place as you.

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78 Reviews

5.0

Host & Team

5.0

Hours & Tasks

5.0

Guest House

4.5

Learning & Fun

5.0

How this experience will transform you

47 Meeting international travelers
41 Immersing in the local culture
31 Meeting locals
26 Practicing English
15 Developing social awareness
9 Creating true social impact

This host contributes to Sustainable Development Goals

6 11. Sustainable cities and communities
4 5. Gender equality
3 13. Climate action

Diana

Chile

It is a good place to stay, and share with other people from every where, the atmosphere is chill and cozy, Howard the owner is always keen to do the place comfortable for everyone and also taking care of his volunteers, respectful, making sure everyone be happy and comfortable.

4 days ago

Steve

Australia

I stayed at this social hostel for 4 weeks and had an amazing time! My main responsibilities were at reception—checking guests in, answering questions, and creating a welcoming vibe. I also got involved in organizing and joining social activities like salsa nights, a street art walking tour, cycle tours, and even gym and pool sessions. Thanks Howard!!

about 1 month ago

Dorine

France

I spent two weeks at the guest house and it's definitely a highlight of my trip in Malaysia ! I felt at home since the day I arrived ! My tasks were mostly at the reception, but I could also organise events (as salsa class!). And I had lots of time to connect with other volunteers and the guests. Malacca is a really nice and cute city. It was my first experience as a volunteer in a hostel, and I highly recommend !

about 2 months ago

Charlie

United Kingdom

Wow! What a brilliant time I had at the guest house. Great vibes - the best hostel in Malaka. Howard is a legend and I couldn't have asked for a better time.

3 months ago

Karapia

Mexico

Volunteering at the guest house was an incredible experience. From the very first moment, The atmosphere is very social and dynamic, perfect for travelers who love connecting with people from all over the world. My tasks as a volunteer were simple and well organized: encouraging guests to join activities (like bike tours, trivia nights, and dinners), occasionally helping at reception, and creating a positive vibe around the guesthouse. The team was always supportive and flexible when needed. I learned how to lead activities, work as part of a multicultural team.

3 months ago

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About the host

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Hosted by Ringos

Top Host: This host receives a lot of worldpackers and has a high average rating.
Response Rate: This host usually answers to 100% of the messages
Response Time: This host usually writes back in A few hours
1 published videos: This host has 1 published videos showing a little bit about their place

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