Help look after guests in our New Forest Hotel & Tea Rooms

Venezuela

5

I really enjoyed my wonderful stay in this hotel, I met incredible people and had unforgettable moments. These hosts (David & Matthew) are people who really care and look after the volunteers and make sure you have the meals you like. I had problems to return home when I was there and they supported and welcomed me and I'll always be very grateful about it. I just really have positive things to say about them. I would definitely recommend the experience at this hotel to everyone. Believe me, you won't regret it To David, Matthew, Richard and Renzo: Thank you so much for making me feel at home

over 4 years ago

Helen replied

Thanks, Mari, for your excellent review and for looking after the hotel so well for us, even when we were in lockdown! We are very grateful for your kind support and are so pleased that we were able to offer you accommodation here when the hotel was closed. Safe travels!

Brazil

4

I should stay for 2 months but I had to leave after 3 weeks because I had a personal problem. The tasks at the Hotel are easy and you have time to enjoy Brokenhurst. Sometimes the voluunteers has to clean the owner`s house on Sundays as well. The city is very beaufitul with a lot of poneis, horses and cows around. Sometimes I felt in paradise. I had my own room with a shared bathroom, and Matthew gives money to buy food. All the Hotel looks cute, if you like quiet and peaceful places close to the nature, it`s the best place to relax and enjoy your time.

about 4 years ago

Brazil

5

I really appreciate the flexibility in accepting me. the hotel is a very charming place and the tasks are easy. The team is great and makes you feel comfortable.

almost 5 years ago

Helen replied

Thanks, Emanuele, for your excellent contribution at the hotel and your support to our full time team during this busy period. We are very grateful.

Mexico

5

The hotel is very welcoming, The work is really easy and he clearly outlines what is expected of you immediately. Surrounding food Matthew and David are very resourceful and orders all the food you would like. The area is very beautiful and peaceful, Brockenhurst is located in the heart of the new forest, so there are many places to explore in your free time, it's also only a half hour train ride from the nearest cities. Matthew is also very flexible regarding days off and takes tries to accommodate you as much as possible, I completely recommend this volunteering, you will not regret!

almost 5 years ago

United Kingdom

5

Great time. Knowing your schedule of work allows you to plan your days since the hotel is surrounded by the New Forest. You'll be working with professional staff - Renzo, Richard, Luke and Josh - who are just very comprehensible and helpful with you. Matthew and David will make sure you have plenty of what you need. It's a hotel and kitchen bussiness, so understanding your time as an "employer" of such definetly helps. I would recommend for anyone wanting to get more comfortable with everyday english, experiencing some housekeeping, kitchen work or just travelling to another country.

about 5 years ago

Helen replied

Thanks, Arthur, for your excellent support during your stay. We are very grateful for your contribution to the hotel as we reopened after lockdown and we wish you every success in the future!

Brazil

5

I felt very grateful, when I listened about other hostels closing their doors and sending away the volunteers (because of the Corona Virus), I got scared. Matthew and David were humans and gave me a roof, besides I was able to use and improve all my skills such as: painting, renovating, cleaning and housekeeping.

over 5 years ago

Brazil

5

I had a nice experience at the hotel! Brockenhurst it's a lovely, but really small, village, with an amazing Forest. The tasks at the hotel were always easy and nice things to do. The hosts buy the food that we want and we had a nice kitchen to cook. Matthew and David were really humans about the Corona Vírus situation, letting us stay here and taking care of us during the caos and also letting us informed about everything regarding the Vírus.

over 5 years ago

Brazil

5

The hotel is a real the hotel in a very small village/city near Southampton (16 min by train). The host buys us food we want and the schedule of work is very respected. Maybe because it was winter, we did not have an available place for socializing among the volunteers after 10 pm. In general the experience was worth it and I recommend it. Finally, if you go to Brockenhurst to live such experience, be sure to buy train tickets in advance and enjoy New Forest area. Tks for having me Matthew, David, Richard and Sue.

over 5 years ago

Brazil

5

I stayed almost 2 months in the hotel. I had a great time and made new friends. The others volunteers and staff were so amazing and kind, we have made a great team. The tasks were different according to the shift, you can server the guests, house keeping, give a hand in the kitchen, so always a different task. The best part for me, was to be able to improve my English skills. I already miss that place. Thank you!

over 5 years ago

Italy

3

Was ok, the village is very calm. The tasks are help in a professional kitchen (what can be very hard since most of the staff don't have that kind of training) and cleans the rooms. Have a lot rules like don't cook between 11 a.m and 8p.m, dinner just after 8pm and we need leave everything clean and without make any noise till 10pm. Also the volunteers can not use a few doors and cannot have a break for lunch since is just 5 hours a day to work. Is a diferent place to volunteer because is not a hostel, but a b&b só the tasks are diferent and I (personally) didn't have that much fun.

over 5 years ago

Helen replied

Sadly, this volunteer was very disappointing and not able to respond in a positive way to our other volunteers, staff and owners - and they are all really disappointed with her review. As you can see from the other reviews, the detail is this review is not true. This volunteer was not able to work with the team, which was really disappointing, as we have had over 400 volunteers who have been really helpful and great to work with. The volunteer had to leave early because of the Coronavirus, but left her room in a disgusting condition, which is unacceptable because other people had to clean up after her. She is clearly only looking for a host to allow her to do whatever she wants, whenever she wants and that selfishness has never been the attitude of any of our other volunteers over the years.

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