Hospitality / Reception - met more travelers during your travels!

5.0

(16 reseñas)16

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La experiencia

We are a relatively new hostel in Antigua Guatemala, and are currently looking for volunteers who want to learn about hospitality and guest relations.

Reception shifts are 7am-12pm (breakfast shift) or 4pm-9pm(night shift). Shifts included assisting with breakfast and family dinner, setting up for event night, and check-in/out of guests, etc.

You'll have lots of time to interact with travelers and our local lovely staff <3

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Que ofreces?

25 horas de ayuda por semana

Mano de Cocina: Ayuda a preparar, terminar y servir comidas.

Limpieza: Ayuda a limpiar la cocina, dormitorios, baños y áreas comunes.

Administración: Ayuda con el sistema de reservas y los pagos.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

2 dias libres por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Desayuno: Tienes derecho a desayunos gratis cada día de tu estadía.

Almuerzo: Tienes derecho a almuerzos gratis cada día de tu estadía.

Cena: Tienes derecho a cenas gratis cada día de tu estadía.

Descuentos en fiestas: Obtén descuentos en fiestas y clubes cercanos.

Descuentos en restaurantes: Obtén descuentos en restaurantes cercanos.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Descuentos en alojamiento: Obtén descuentos para quedarte en otros hostales.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Fiestas gratis: Obtén pases gratis a las mejores fiestas de la ciudad.

Eventos gratis: Obtén pases gratis para los mejores eventos de la ciudad.

Pub Crawls: Forma parte de los pub crawls en bares locales.

Utilice nuestra cocina equipada: Siéntete libre de usar nuestra cocina y preparar tu comida deliciosa.

Internet de Alta Velocidad: Internet de alta velocidad para trabajar remotamente

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Requisitos

Inglés Fluído y Español Intermedio

Entre 18 y 38 años

Admite voluntarios solos (no admite parejas o dúos)

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

We are very focused on a comfortable, relaxing, and home-like experience here. We are NOT a party hostel. We are relatively strict about our quiet hours from 11pm until 7am as many of our guests are in Antigua to hike volcano acatenango - we focus on providing a good nights sleep and amazing food before and after the dificult hike. Being generally kind, helpful, and outgoing with guests would be something we would expect as well - or atleast an honest attempt to learn if this does not come naturally, as these are core parts of guest relations

Breakfast and dinner are prepared and included, for lunch we purchase staff groceries to home-cook in our full kitchen

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Actividades & Turnos

Breakfast 7am - 12pm

7am-7:30am - help the morning cook get the coffee and breakfast started

7:30-am9:30am - take guests order, hikers receive breakfast first. bring breakfast to guests

9:30am-11:00am - help guests with checkout, luggage storage, and shuttle bookings. Make a list of rooms and beds for the cleaner to turn over

11a-12p - make order for market and grocery

Afternoon - 12p-5p

12p-2p -ensure guests are checked out and rooms are cleaned/being clean - run errands

2p-5p - check-in guests, upsell shuttles, services or drinks inform guests about family dinner night

Dinner 5p-10p
5p-10p - start preparing for family dinner.

6p-7p - set up for event night. prepare and serve family dinner, clean up after guests are done

7p-10p - finish event and clean up/late check ins

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Reglas

We do require a Fluency in English and an intermediate fluency in Spanish for this position. You will need to use both languages on a daily basis.