Hospitality / Reception - met more travelers during your travels!

Top Host: This host receives lots of worldpackers and has a high average rating, being recognized by the community as a Top Host.
Connect with international travelers: 17 travelers recommend this host to meet travelers from all around the world
Practice English: 15 travelers recommend this host to practice English

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What you offer

25h

Hours per week: Help out and collaborate with your host only a few hours per week.

Kitchen Hand: Help prepare, finish and serve meals.

Cleaning: Help clean the kitchen, bedrooms, bathrooms and common areas.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Dinner: You are entitled to a free dinner, every day of your stay.

Fast Internet Access: High-speed internet for you to work remotely

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Free Laundry: You can use our laundry room freely.

Discounts on Parties: Get discounts at nearby parties and clubs.

Discounts on Restaurants: Get discounts at nearby restaurants.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Parties: Get free entrance for the best parties in town.

Free Events: Get free entrance for the best events in town.

Pub Crawls: Be a part of our pub crawls at local bars!

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Dec

Jan

Feb

Mar

Apr

May

Stay at least: 4 weeks

The Experience

We are a relatively new hostel in Antigua Guatemala, and are currently looking for volunteers who want to learn about hospitality and guest relations. Reception shifts are 7am-12pm (breakfast shift) or 4pm-9pm(night shift). Shifts included assisting with breakfast and family dinner, setting up for event night, and check-in/out of guests, etc. You'll have lots of time to interact with travelers and our local lovely staff <3

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Requirements

Fluent English and Intermediate Spanish
Between 18 and 38 years old
Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

20 Reviews

5.0

Host & Team

5.0

Hours & Tasks

5.0

Hostel

5.0

Learning & Fun

5.0

How this experience will transform you

17 Meeting international travelers
15 Practicing English
10 Meeting locals
9 Practicing Spanish
6 Immersing in the local culture
3 Creating true social impact

This host contributes to Sustainable Development Goals

6 8. Decent work and economic growth
4 12. Responsible consumption and production
4 17. Partnerships for the goals

Jennifer

Canada

I had an amazing time at the hostel! The manager, staff, and fellow volunteers made this experience feel so special and truly unforgettable! The city itself is beautiful, with so much to explore, and on your days off, you can take trips to nearby spots like El Pardon, Lake Atitlan, or the Acatenango hike! The work is simple and fun, and it's a great way to meet other travellers – especially during breakfast/dinner service and their nightly events. This place feels more like a home than a hostel, with its cozy, welcoming vibe. I couldn't recommend this gem enough ✨

4 days ago

Alina

Germany

I really enjoyed my time here at the hostel! The tasks were easy to manage and you can always ask for help if you have problems. My working hours were always respected, most of the times the 5 hours went by pretty fast. If there was not much to do I just read a book to pass time. I felt very comfortable here, I loved the social family atmosphere of the hostel!

14 days ago

Angelo

Peru

Paula was an amazing manager! She communicated efficiently, and solve the problems with great communication skills and in kind and respectable way. The accommodation for volunteers was better compared to other volunteerships I was in, and they provide you with 3 meals daily which I think is a great deal!

8 months ago

Guido Joaquin

Argentina

Absolutely wonderful experience I had at Hostel the hostel. I learned a lot about working in Reception, selling tours and shuttles for guests in English and Spanish. The host is super warm and friendly and I enjoyed with the other volunteers whom made my time enjoyable. Antigua is a lovely and secure city to explore. Besides, the Hostel is quiet and cozy at breakfast and dinner time. It has a good location and my tasks were always respected. They are flexible and committed in case you want to travel around Guatemala. The volunteer room is exceptional and the beds are comfortable.

about 1 year ago

Jenuel

Mexico

My first hostel volunteering experience was unforgettable! I planned to stay just a few weeks, but I fell in love with the place and extended my time. Connecting with the locals was incredible—they taught me new things about culture, language, and life every day. The vibe was super chill, with friendly people and great flexibility for exploring. Being vegetarian was a plus too, as everyone was into healthy, eco-friendly living. This hostel was more than a stay; it was about learning, connecting, and having a blast!

about 1 year ago

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About the host

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Hosted by Alex

Top Host: This host receives a lot of worldpackers and has a high average rating.
Response Rate: This host usually answers to 20% of the messages
Response Time: This host usually writes back in 19 days

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