Reception & Guest Experience Volunteers in Vang Vieng, Laos

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A experiência

Join our team and help create amazing experiences for our guests in beautiful Vang Vieng! You’ll assist with check-ins, handle payments, update guest profiles, and help organize activities. Volunteers also support basic housekeeping and guest communication. It’s a great opportunity to develop hospitality skills, make new friends, and enjoy Laos’ stunning natural scenery.

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Como você ajuda

5 horas por dia

Turno da Noite: Ajude nas tarefas noturnas e garanta a tranquilidade dos hóspedes

Organizar Eventos e Festas: Ajude a organizar e promover festas e atividades sociais.

Administração: Ajude nos sistemas de booking e pagamentos.

Recepção: Ajude recebendo e atendendo hóspedes.

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O que você ganha

1 dia livre por semana

Quarto compartilhado: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Quarto da equipe: Você terá uma cama em um quarto compartilhado, ou seja, irá dividir o quarto com outras pessoas.

Almoço: Você ganha almoço gratuito todos os dias que ficar aqui.

Jantar: Você ganha jantar gratuito todos os dias que ficar aqui.

Descontos em festas: Ganhe descontos em festas e baladas nas redondezas.

Descontos em restaurantes: Ganhe descontos em restaurantes nas redondezas.

Descontos em drinks: Ganhe descontos em drinks ou bebidas do nosso bar.

Descontos em tours: Ganhe descontos em tours ou passeios pela cidade.

Lavanderia gratuita: Você pode usar nossa lavanderia gratuitamente.

Espaço de Trabalho Dedicado: Espaço específico para você trabalhar remotamente

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Requisitos

Inglês Iniciante

Entre 18 e 50 anos

Recebe voluntários sozinhos (não aceita casal ou duplas)

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O que não está incluso

Passagens, seguro viagem, transporte e visto

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Detalhes

Volunteer Program

Location: Vang Vieng, Laos
Duration: Minimum 1 month – maximum 3 months
Type: Volunteer exchange for accommodation & meals

About the Program

We welcome volunteers who love travel, culture, and want to experience a professional hotel environment in one of Laos’ most famous tourist destinations. This is a great opportunity to gain hands-on experience in the hospitality and tourism industry, make international friends, and explore the stunning mountains and unique river activities of Vang Vieng.

Assist with Check-Ins, Handle Payments, Update Guest Profiles, Prepare for Busy Periods, when End of Shift 1. Handover: Brief the next shift on any pending tasks or important information. Ensure all guest details and transactions are properly recorded and up to date. Final Check: Confirm that all guest profiles are accurately updated and that no important tasks have been overlooked. Report any issues or challenges.

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Atividades & Turnos

Main Responsibilities

Front Desk Support: welcoming guests, providing basic tourist information.

Activity Organization: small events for guests, guided tours, cultural exchange activities.

Marketing & Social Media: assisting with photography, videography, and posting on social media.

Light Housekeeping: tidying common areas (lobby, lounge, kitchen).

🎁 Benefits

Free accommodation: staff dormitory.

Meals included: lunch and dinner daily.

Opportunities to join hotel tours/activities at discounted rates.

Cultural exchange and hands-on experience in the hospitality and tourism industry.

Certificate of completion (if requested).

⏰ Schedule

Volunteers will help us 5 hours per day with 1 day off per week, on a shift basis:

Shift 1: 7:00 AM – 12:00 PM

Shift 2: 12:00 PM – 5:00 PM

Shift 3: 5:00 PM – 10:00 PM

✅ Requirements

Age 18 or above.

Basic English communication (additional languages are a plus).

Friendly, energetic, and enjoys cultural exchange.

Responsible, proactive, and able to collaborate well in a team.

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Regras

📝 Volunteer Rules

Attendance: Volunteers must attend their assigned shifts. If unable to come, notify the supervisor at least 24 hours in advance.

Schedule: Each shift is 5 hours/day, 1 day off per week. Volunteers must follow their assigned shift schedule.

Uniform: Volunteers are required to wear the hotel uniform during their shifts.

Conduct: Volunteers must maintain professionalism, be polite to guests and staff, and respect hotel property.

Accommodation & Meals: Dormitory accommodation and meals are provided. Volunteers must keep their living space clean.

Safety: Follow hotel safety rules at all times. No unsafe behavior is allowed.

Communication: Maintain good communication with team members and supervisors.