Reception & Guest Experience Volunteers in Vang Vieng, Laos


L'esperienza

Join our team and help create amazing experiences for our guests in beautiful Vang Vieng! You’ll assist with check-ins, handle payments, update guest profiles, and help organize activities. Volunteers also support basic housekeeping and guest communication. It’s a great opportunity to develop hospitality skills, make new friends, and enjoy Laos’ stunning natural scenery.


Cosa offri

5 ore di aiuto per giorno

Turno di Notte: Aiuta con i compiti del turno di notte e crea un ambiente rilassante per gli ospiti.

Promoter di eventi: Aiuta a organizzare e promuovere feste e attività sociali.

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.


Cosa ottieni

1 giorno libero a settimana

Dormitorio condiviso: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altri viaggiatori.

Dormitorio dello staff: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altre persone.

Pranzo: Hai diritto a un pranzo gratuito, ogni giorno del tuo soggiorno.

Cena: Hai diritto a una cena gratuita, ogni giorno del tuo soggiorno.

Sconti su Feste: Ottieni sconti per feste e locali nelle vicinanze.

Sconti su Ristoranti: Ottieni sconti nei ristoranti nelle vicinanze.

Sconti su Bevande: Ottieni sconti per bevande dal nostro bar.

Sconti su Tour: Ottieni sconti per tour ed escursioni in città.

Lavanderia Gratuita: Puoi utilizzare liberamente la nostra lavanderia.

Spazio di Lavoro Dedicato: Spazio specifico per lavorare da remoto


Requisiti

Principiante Inglese

Tra 18 e 50 anni

Accoglie solo volontari singoli (non accetta coppie o partner)


Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto


Dettagli del programma

Volunteer Program

Location: Vang Vieng, Laos
Duration: Minimum 1 month – maximum 3 months
Type: Volunteer exchange for accommodation & meals

About the Program

We welcome volunteers who love travel, culture, and want to experience a professional hotel environment in one of Laos’ most famous tourist destinations. This is a great opportunity to gain hands-on experience in the hospitality and tourism industry, make international friends, and explore the stunning mountains and unique river activities of Vang Vieng.

Assist with Check-Ins, Handle Payments, Update Guest Profiles, Prepare for Busy Periods, when End of Shift 1. Handover: Brief the next shift on any pending tasks or important information. Ensure all guest details and transactions are properly recorded and up to date. Final Check: Confirm that all guest profiles are accurately updated and that no important tasks have been overlooked. Report any issues or challenges.


Attività e turni

Main Responsibilities

Front Desk Support: welcoming guests, providing basic tourist information.

Activity Organization: small events for guests, guided tours, cultural exchange activities.

Marketing & Social Media: assisting with photography, videography, and posting on social media.

Light Housekeeping: tidying common areas (lobby, lounge, kitchen).

🎁 Benefits

Free accommodation: staff dormitory.

Meals included: lunch and dinner daily.

Opportunities to join hotel tours/activities at discounted rates.

Cultural exchange and hands-on experience in the hospitality and tourism industry.

Certificate of completion (if requested).

⏰ Schedule

Volunteers will help us 5 hours per day with 1 day off per week, on a shift basis:

Shift 1: 7:00 AM – 12:00 PM

Shift 2: 12:00 PM – 5:00 PM

Shift 3: 5:00 PM – 10:00 PM

✅ Requirements

Age 18 or above.

Basic English communication (additional languages are a plus).

Friendly, energetic, and enjoys cultural exchange.

Responsible, proactive, and able to collaborate well in a team.


Regole

📝 Volunteer Rules

Attendance: Volunteers must attend their assigned shifts. If unable to come, notify the supervisor at least 24 hours in advance.

Schedule: Each shift is 5 hours/day, 1 day off per week. Volunteers must follow their assigned shift schedule.

Uniform: Volunteers are required to wear the hotel uniform during their shifts.

Conduct: Volunteers must maintain professionalism, be polite to guests and staff, and respect hotel property.

Accommodation & Meals: Dormitory accommodation and meals are provided. Volunteers must keep their living space clean.

Safety: Follow hotel safety rules at all times. No unsafe behavior is allowed.

Communication: Maintain good communication with team members and supervisors.