Reception & Guest Experience Volunteers in Vang Vieng, Laos

---

La experiencia

Join our team and help create amazing experiences for our guests in beautiful Vang Vieng! You’ll assist with check-ins, handle payments, update guest profiles, and help organize activities. Volunteers also support basic housekeeping and guest communication. It’s a great opportunity to develop hospitality skills, make new friends, and enjoy Laos’ stunning natural scenery.

---

Que ofreces?

5 horas de ayuda por día

Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.

Promotor de Fiestas: Ayuda a organizar y promocionar fiestas y eventos sociales.

Administración: Ayuda con el sistema de reservas y los pagos.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

---

Lo que obtienes

1 dia libre por semana

Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Almuerzo: Tienes derecho a almuerzos gratis cada día de tu estadía.

Cena: Tienes derecho a cenas gratis cada día de tu estadía.

Descuentos en fiestas: Obtén descuentos en fiestas y clubes cercanos.

Descuentos en restaurantes: Obtén descuentos en restaurantes cercanos.

Descuentos en tragos: Obtén descuentos en comidas y bebidas de nuestro bar.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Puedes usar libremente nuestra lavandería.: Hay un lugar especial donde se lava la ropa sin costo.

Espacio de Trabajo Dedicado: Espacio específico para trabajar remotamente

---

Requisitos

Inglés Principiante

Entre 18 y 50 años

Admite voluntarios solos (no admite parejas o dúos)

---

Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

---

Programa detallado

Volunteer Program

Location: Vang Vieng, Laos
Duration: Minimum 1 month – maximum 3 months
Type: Volunteer exchange for accommodation & meals

About the Program

We welcome volunteers who love travel, culture, and want to experience a professional hotel environment in one of Laos’ most famous tourist destinations. This is a great opportunity to gain hands-on experience in the hospitality and tourism industry, make international friends, and explore the stunning mountains and unique river activities of Vang Vieng.

Assist with Check-Ins, Handle Payments, Update Guest Profiles, Prepare for Busy Periods, when End of Shift 1. Handover: Brief the next shift on any pending tasks or important information. Ensure all guest details and transactions are properly recorded and up to date. Final Check: Confirm that all guest profiles are accurately updated and that no important tasks have been overlooked. Report any issues or challenges.

---

Actividades & Turnos

Main Responsibilities

Front Desk Support: welcoming guests, providing basic tourist information.

Activity Organization: small events for guests, guided tours, cultural exchange activities.

Marketing & Social Media: assisting with photography, videography, and posting on social media.

Light Housekeeping: tidying common areas (lobby, lounge, kitchen).

🎁 Benefits

Free accommodation: staff dormitory.

Meals included: lunch and dinner daily.

Opportunities to join hotel tours/activities at discounted rates.

Cultural exchange and hands-on experience in the hospitality and tourism industry.

Certificate of completion (if requested).

⏰ Schedule

Volunteers will help us 5 hours per day with 1 day off per week, on a shift basis:

Shift 1: 7:00 AM – 12:00 PM

Shift 2: 12:00 PM – 5:00 PM

Shift 3: 5:00 PM – 10:00 PM

✅ Requirements

Age 18 or above.

Basic English communication (additional languages are a plus).

Friendly, energetic, and enjoys cultural exchange.

Responsible, proactive, and able to collaborate well in a team.

---

Reglas

📝 Volunteer Rules

Attendance: Volunteers must attend their assigned shifts. If unable to come, notify the supervisor at least 24 hours in advance.

Schedule: Each shift is 5 hours/day, 1 day off per week. Volunteers must follow their assigned shift schedule.

Uniform: Volunteers are required to wear the hotel uniform during their shifts.

Conduct: Volunteers must maintain professionalism, be polite to guests and staff, and respect hotel property.

Accommodation & Meals: Dormitory accommodation and meals are provided. Volunteers must keep their living space clean.

Safety: Follow hotel safety rules at all times. No unsafe behavior is allowed.

Communication: Maintain good communication with team members and supervisors.