Reception & Guest Experience Volunteers in Vang Vieng, Laos


L'expérience

Join our team and help create amazing experiences for our guests in beautiful Vang Vieng! You’ll assist with check-ins, handle payments, update guest profiles, and help organize activities. Volunteers also support basic housekeeping and guest communication. It’s a great opportunity to develop hospitality skills, make new friends, and enjoy Laos’ stunning natural scenery.


Ce que vous offrez

5 heures d'aide par jour

Service de nuit: Aider aux tâches nocturnes et créer une ambiance relaxante pour les invités.

Promoteur de fêtes: Aider à organiser et promouvoir des fêtes et des activités sociales.

Administration: Aider avec les systèmes de réservation et les paiements.

Réception: Aider aux enregistrements, départs et assistance aux clients.


Ce que vous recevez

1 jour de congé par semaine

Dortoir partagé: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres voyageurs.

Dortoir de l'équipe: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres personnes.

Déjeuner: Vous avez droit à un déjeuner gratuit, tous les jours de votre séjour.

Dîner: Vous avez droit à un dîner gratuit, tous les jours de votre séjour.

Réductions sur les Soirées: Obtenez des réductions dans les soirées et clubs à proximité.

Réductions dans les Restaurants: Obtenez des réductions dans les restaurants à proximité.

Réductions sur les Boissons: Obtenez des réductions sur les boissons de notre bar.

Réductions sur les Visites: Obtenez des réductions pour les visites et excursions dans la ville.

Laverie Gratuite: Vous pouvez utiliser notre buanderie librement.

Espace de Travail Dédié: Espace spécifique pour travailler à distance


Exigences

Débutant Anglais

Entre 18 et 50 ans

Accueille uniquement les volontaires solo (n'accepte pas les couples ou partenaires)


Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa


Détails du programme

Volunteer Program

Location: Vang Vieng, Laos
Duration: Minimum 1 month – maximum 3 months
Type: Volunteer exchange for accommodation & meals

About the Program

We welcome volunteers who love travel, culture, and want to experience a professional hotel environment in one of Laos’ most famous tourist destinations. This is a great opportunity to gain hands-on experience in the hospitality and tourism industry, make international friends, and explore the stunning mountains and unique river activities of Vang Vieng.

Assist with Check-Ins, Handle Payments, Update Guest Profiles, Prepare for Busy Periods, when End of Shift 1. Handover: Brief the next shift on any pending tasks or important information. Ensure all guest details and transactions are properly recorded and up to date. Final Check: Confirm that all guest profiles are accurately updated and that no important tasks have been overlooked. Report any issues or challenges.


Activités et horaires

Main Responsibilities

Front Desk Support: welcoming guests, providing basic tourist information.

Activity Organization: small events for guests, guided tours, cultural exchange activities.

Marketing & Social Media: assisting with photography, videography, and posting on social media.

Light Housekeeping: tidying common areas (lobby, lounge, kitchen).

🎁 Benefits

Free accommodation: staff dormitory.

Meals included: lunch and dinner daily.

Opportunities to join hotel tours/activities at discounted rates.

Cultural exchange and hands-on experience in the hospitality and tourism industry.

Certificate of completion (if requested).

⏰ Schedule

Volunteers will help us 5 hours per day with 1 day off per week, on a shift basis:

Shift 1: 7:00 AM – 12:00 PM

Shift 2: 12:00 PM – 5:00 PM

Shift 3: 5:00 PM – 10:00 PM

✅ Requirements

Age 18 or above.

Basic English communication (additional languages are a plus).

Friendly, energetic, and enjoys cultural exchange.

Responsible, proactive, and able to collaborate well in a team.


Règles

📝 Volunteer Rules

Attendance: Volunteers must attend their assigned shifts. If unable to come, notify the supervisor at least 24 hours in advance.

Schedule: Each shift is 5 hours/day, 1 day off per week. Volunteers must follow their assigned shift schedule.

Uniform: Volunteers are required to wear the hotel uniform during their shifts.

Conduct: Volunteers must maintain professionalism, be polite to guests and staff, and respect hotel property.

Accommodation & Meals: Dormitory accommodation and meals are provided. Volunteers must keep their living space clean.

Safety: Follow hotel safety rules at all times. No unsafe behavior is allowed.

Communication: Maintain good communication with team members and supervisors.