CHARLES respondeu
We love hosting Work Exchangers, whom we call “co-hosts,” and consider them our guests who simply help instead of paying to stay. We host up to 4-5 co-hosts at a time and have 1-2 full-time paid managers called “hosts.” Aside from the work exchange for accommodations and breakfast, we offer commitment tips to those who complete their minimum commitment of a 4-week, 12-shift stay. This minimum requirement helps cover the time and money involved in training new co-hosts and ensures we are not short-staffed. The commitment and performance bonus is meant to encourage co-hosts to do their best job and fulfill their commitment, preventing sudden departures that could leave us short-staffed.
Othmane requested to leave early with only 2 days' notice after less than three weeks and having worked only 8 shifts. He said he was stressed and unhappy, and for his own mental health, he needed to return home early. As we care about our cohosts' welfare, we did not argue and told him to do what he needed to take best care of himself. Despite the fact that this left us short-staffed, and we had to pay two other co-hosts to cover his 4 missed shifts. Upon his departure, Othmane inquired about his commitment tips, and we reminded him that tips are only paid out after completing the 4-week/12-shift minimum commitment. His commitment tip money wasn’t even sufficient to cover paying the other staff members to work his missed shifts.