Come help at hostel - guaranteed fun in Lisbon

Suécia

5

I had a great month at the hostel, and would 100% recommend trying it out! The staff is genuinely so nice and welcoming, and the working hours felt very light. It was the perfect amount of work to get both free time but also insights and experience with the tasks. It's a very social hostel and you feel welcomed the second you arrive. It was my first experience with worldpackers and I'm so glad I did it because I learned a lot and made friends for life. Thank you!

7 meses atrás

Destination respondeu

Thank you for everyting Sofia :)

México

5

People make the place — during the five weeks of my stay, I had the opportunity to be a volunteer for the first time in a country I've never been to before and the country itself, the culture, the job and the people I met were beyond my expectations 🩷 My time here was very well spent and pretty much worth it, so I just want to thank all the volunteers and staff for making this place (and my experience) so so amazing and fun!! i'm looking forward coming back to this hostel, to Portugal and specially in the future, reuniting with the friends i've made during this time thank you sunset! :)

7 meses atrás

Destination respondeu

Thank you for your kind words!! We'll be waiting for your visit :))

Reino Unido

5

Great way to explore Lisbon and surrounding areas. Hosts were very welcoming and the work was as stated :)

7 meses atrás

Destination respondeu

Thank you Alyssa :)

Alemanha

5

I had a wonderful time in Lisbon. The hostel was a really welcoming and cozy place and of course it was great to enjoy my meals on the roof top in the sun, looking at the river. 🌞 I had a lot of fun with the receptionists and other volunteers. 🫶 Since it's only 20h of work, there was plenty of time to explore Lisbon and the surrounding. I highly recommend and would love to be back soon!! :)

9 meses atrás

Destination respondeu

Thank you Emilia :) we'll be waiting for your visit!

Estados Unidos

4

I had an overall great experience at the hostel. The people were wonderful—I felt welcomed and everyone was friendly and accommodating. The location is beautiful, the hostel is very clean, and the atmosphere is really nice. Breakfast was good as well. My only issue was that at times I felt like I wasn't fully heard when I was trying to explain myself, which was a bit frustrating. Despite that, I would still recommend this hostel for its great community and lovely environment.

5 dias atrás

Jordânia

4

I appreciated the ease of travel from Lisbon & the perks more than anything else. The experience was alright overall; volunteers change a lot so it's a matter of luck who you are with. The communication with the host was not the best; many volunteers complained they never met her and from my experience she gets defensive when you have an inquiry & dismissive if you report an incident. It's a corporate hostel and not a family one; you will be treated as such. The main perk was having 3-4 days off at once. But the AC in the room (no windows) was controlled by them which is not nice in summer.

17 dias atrás

Destination respondeu

We appreciate your feedback, Zeina.

Argentina

4

Una excelente experiencia en Lisboa! Tanto con el resto de los voluntarios como con las personas que trabajan en el hostel (recepción, desayuno, bar, housekeeping) me sentí muy a gusto y me encantó trabajar con ellos. Solo diría que falta un poco de comunicación con los managers.

1 mês atrás

Destination respondeu

Gracias, Guada!

Grécia

1

I stayed for 5-6 days! The hours were respected even tho you may work 8 hours long some days! The overall experience was super disappointing! I chose this experience because I saw very good ratings but since the moment I arrived,I was expected to figure out things on my own and they blamed me and they told me why didn't you ask reception. The bed was sleeping it was half broken and the breakfast was okay but for the hours you were working it was nothing a volunteer should be volunteering it's not labour . When I chose to leave, I received personal and unprofessional comments

2 meses atrás

Destination respondeu

Hello Maria,
You weren't expected to figure things out on your own but to be a little more proactive and interested.
You never received unprofessional comments. Actually, we believe the only person unprofessional was you, when you told us you were not leaving and we could count on you after being asked, and just left the day after without saying anything.
We recommend you to clarify better the conditions next time. :)

Reino Unido

4

I spent 5 weeks volunteering at Sunset the hostel, and overall I enjoyed the experience. The schedules are made so that volunteers have consecutive days off to explore Lisbon or visit other places, which was nice. The volunteers get a lot of perks as well which is nice, although I wish we were told about it upfront, as I missed out on some that I would've really have liked to do. The shifts are fine, beds I think could be divided between two volunteers, as sometimes I'd have more than 25 beds to do in 4 hours. The volunteer room takes some getting used to, there wasn't any AC or windows.

2 meses atrás

Destination respondeu

Thank you for your feedback, Saya!
We'd just like to mention that the perks are the first thing we mention when we reply to your applications, and that the rules for the beds shifts are 20 beds in 4h - if you finish it before the shift ends, then you continue. However, management and receptionists were always available to help in case you had any doubts!
Regarding the AC, after you asked us, we placed AC units at the rooms.
See you soon!

Reino Unido

3

It was a rough start- reception was kinda rude and far from welcoming. The bed was dirty, and the volunteer room was insanely dirty, humid, and had no ventilation (one window that doesn't open). Magda kindly let me stay in guest dorms for a week, which helped. Work was ok-reception and breakfast were easy, bed shifts were tough. Double shifts had no breaks (8hrs). The rooftop was great, and after week 1, things improved, you make friends and the staff warm up to you lol. I overall enjoyed the experience. Advice for first timers: request a video call, read reviews, and talk to past volunteers!

4 meses atrás

Destination respondeu

Hi Imogen,
We're very sorry you felt that way. We'll make sure the themes are addressed.
If only some of this feedback got to us earlier, we could've clarified some aspects. For ex, volunteers are more than allowed to have a bigger break between double shifts, whether it's to eat or to have a quick shower after the beds shift.
We didn't have the chance to review your performance but we'd have given you 5⭐ because the feedback was always very good.
Hope to see you soon!
Magda

Aplique agora