Come help at hostel - guaranteed fun in Lisbon

Greece

1

I stayed for 5-6 days! The hours were respected even tho you may work 8 hours long some days! The overall experience was super disappointing! I chose this experience because I saw very good ratings but since the moment I arrived,I was expected to figure out things on my own and they blamed me and they told me why didn't you ask reception. The bed was sleeping it was half broken and the breakfast was okay but for the hours you were working it was nothing a volunteer should be volunteering it's not labour . When I chose to leave, I received personal and unprofessional comments

about 2 months ago

Destination replied

Hello Maria,
You weren't expected to figure things out on your own but to be a little more proactive and interested.
You never received unprofessional comments. Actually, we believe the only person unprofessional was you, when you told us you were not leaving and we could count on you after being asked, and just left the day after without saying anything.
We recommend you to clarify better the conditions next time. :)

United Kingdom

4

I spent 5 weeks volunteering at Sunset the hostel, and overall I enjoyed the experience. The schedules are made so that volunteers have consecutive days off to explore Lisbon or visit other places, which was nice. The volunteers get a lot of perks as well which is nice, although I wish we were told about it upfront, as I missed out on some that I would've really have liked to do. The shifts are fine, beds I think could be divided between two volunteers, as sometimes I'd have more than 25 beds to do in 4 hours. The volunteer room takes some getting used to, there wasn't any AC or windows.

2 months ago

Destination replied

Thank you for your feedback, Saya!
We'd just like to mention that the perks are the first thing we mention when we reply to your applications, and that the rules for the beds shifts are 20 beds in 4h - if you finish it before the shift ends, then you continue. However, management and receptionists were always available to help in case you had any doubts!
Regarding the AC, after you asked us, we placed AC units at the rooms.
See you soon!

United Kingdom

3

It was a rough start- reception was kinda rude and far from welcoming. The bed was dirty, and the volunteer room was insanely dirty, humid, and had no ventilation (one window that doesn't open). Magda kindly let me stay in guest dorms for a week, which helped. Work was ok-reception and breakfast were easy, bed shifts were tough. Double shifts had no breaks (8hrs). The rooftop was great, and after week 1, things improved, you make friends and the staff warm up to you lol. I overall enjoyed the experience. Advice for first timers: request a video call, read reviews, and talk to past volunteers!

4 months ago

Destination replied

Hi Imogen,
We're very sorry you felt that way. We'll make sure the themes are addressed.
If only some of this feedback got to us earlier, we could've clarified some aspects. For ex, volunteers are more than allowed to have a bigger break between double shifts, whether it's to eat or to have a quick shower after the beds shift.
We didn't have the chance to review your performance but we'd have given you 5⭐ because the feedback was always very good.
Hope to see you soon!
Magda

Netherlands

5

Volunteering at LDH was my first volunteering experience ever and it was amazing. You get a clear schedule with the shifts, the work was very manageable and the expectations were well communicated. I loved working reception because you got to meet people from all over the world. The staff and other volunteers were super welcoming and really made me feel like home. On your days off, you can explore Lisbon or other parts of Portugal. The hostel was super social with a lot of fun events happening every week. Overall, I had an awesome stay and I would absolutely recommend it!! :))

9 months ago

Destination replied

Thank you for your feedback and for your time here, Ezra :))

United Kingdom

5

I had an amazing time volunteering at LDH! The staff were incredibly friendly and welcoming, creating a positive atmosphere from the moment I arrived. The other volunteers were fantastic too, and we formed a great community and I felt at home. It was also a great opportunity to meet loads of incredible people from all over the world. The work was fair, with manageable tasks, and I always felt supported. I'm so grateful for the opportunity, and I'll definitely miss the place. I can't wait to come back someday. I highly recommend volunteering here to anyone, it's an unforgettable experience.

9 months ago

Destination replied

Thank you for your feedback, Seren! We are glad you enjoyed your experience!

United States

5

This was my first volunteer location and it was fantastic. I felt welcome and that the expectations were well communicated. Hours were reasonable and plenty of time off was given to explore the city. The hostel is very welcoming with a great common area with lots of seating and events taking place often. It's in an awesome location, very central to the historic downtown area so there's always things to do. The only downside is that in the volunteer room, the pipes in the bathroom would smell, but it was manageable with air freshener. I had an amazing time here and would happily return again!

9 months ago

Destination replied

Thank you so much for your feedback, Lillian! We will have your suggestions into account and we hope you come and visit in the future :)

Chile

5

I stayed at Sunset Hostel and my experience was quite good overall. The volunteer rooms are separate from the hostel rooms. You'll share with 2-3 other volunteers, which is fine, and the single beds are comfortable. However, the rooms don't have windows, which can be a downside. There are three different shifts: Breakfast, Beds and PR. It's flexible, as you can swap shifts with other volunteers if needed. Breakfast is included only between 8:00 and 10:30. You can join the tours offered by the hostel, but only if there are spots available on the same day.

10 months ago

Destination replied

Thank you for your feedback, Ignacia! :)

United States

5

I had such an amazing time at LDH! You get to meet so many cool awesome people, whether it's the staff, guest or the other volunteers which really become your family. The tasks are as described, beds can be a little bit difficult and physically exerting, max number of beds is 20 so you just have to get through them. The reception shifts are light and very fun to do, you get to talk to guests as you are checking them in and meet tons of people! Lisbon the hostel became like a second home for me, I will definitely be back!

10 months ago

Destination replied

Thank you, Brighton! Everyone enjoyed working with you and we hope you can come back even if it is for a visit :)

Netherlands

5

I was a volunteer at the Lisbon the hostel location. It was my first volunteering experience and I really enjoyed it. The work shifts are fine and there is a clear schedule. Only the bed shifts are quite hard. You do have a lot of free time to explore Lisbon and other places. The location of the hostel is perfect and the staff is really nice. The volunteer room was fine, but I missed some fresh air in the room. I became very close with the other volunteers and I had a great experience! I would definitely recommend it! :)

11 months ago

Destination replied

Thank you Floor! Hope to see you soon! :)

Italy

5

Lisbon the hostel has been my first worldpackers experience and I've loved it. The shifts were well organized and the work load it's quite balanced. The vibes are immaculate and the whole team is super welcoming and fun to hang with. The rest of the volunteers have become like family and I'm so grateful we've had the right space and atmosphere to create that special bond! I would totally suggest it for someone looking for a super social hostel positioned in the center of the city, with great people and a lot of activities!! Had the greatest month there! <3

11 months ago

Destination replied

Thank you for your feedback, Fredi! You are most welcome to come back :)

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