Hostel guest experience manager

Top Host: This host receives lots of worldpackers and has a high average rating, being recognized by the community as a Top Host.
High demand host: This host has received 12 applications recently. We recommend you apply for other positions too.
Connect with international travelers: 7 travelers recommend this host to meet travelers from all around the world
Practice English: 3 travelers recommend this host to practice English
Accepts couples and pairs of volunteers

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What you offer

25h

Hours per week: Help out and collaborate with your host only a few hours per week.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Private Room: You will have a bed in a private room. In other words, a room just for you.

Dinner: You are entitled to a free dinner, every day of your stay.

Fast Internet Access: High-speed internet for you to work remotely

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Discounts on Pubs: Get discounts at nearby pubs.

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Aug

Sep

Oct

Nov

Dec

Jan

Stay at least: 4 weeks

The Experience

We are looking for a young single or a couple to manager our guest relations & experience. Duties will include managing a small team of volunteers, addressing guest issues, assistance in day to day running of the hostel

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Requirements

Fluent English
Over 25 years old
Welcomes solo volunteers, couples, and partners of volunteers
Be from outside Australia

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

Exclusive for members

Connect with those who will also be there

Become a Verified Member and exchange ideas before your trip with other worldpackers who will be volunteering in the same place as you.

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9 Reviews

5.0

Host & Team

5.0

Hours & Tasks

5.0

Hospitality

4.5

Learning & Fun

4.5

How this experience will transform you

7 Meeting international travelers
3 Practicing English
3 Meeting locals
3 Immersing in the local culture
2 Developing social awareness
1 Practicing Spanish

This host contributes to Sustainable Development Goals

1 5. Gender equality

Chloe

United States

This experience has been a great introduction to Sydney. Dynn and Dan are both friendly and welcoming when you meet them. Expectations are clear and a short training session is provided. The hostel is located close to CBD, while also being close to so many lovely parks, as well as things to do. The volunteer team and manager that I worked with were all respectful and kind, answering all the questions I had. While it was a little chilly arriving in Sydney winter (+ the building is a little bit old and lacks insulation), the team here made it a very warm experience.

about 1 month ago

Gina

United States

Absolute gem of a place owned by some of the greatest people! Shift expectations were clear and super manageable. Thank you the host and the host for taking care of me so well while giving me the opportunity to explore Sydney :)

3 months ago

Johanne

Norway

My best friend and I volunteered here together, and we had the best time. Dynn and Dan were so welcoming and supportive. The atmosphere at the hostel is incredibly relaxed and friendly, making it easy to connect with guests and fellow volunteers. The location is perfect for exploring the area, and the whole experience was filled with laughter, good vibes, and amazing memories. We can't wait to come back!

4 months ago

Andrea

Italy

Great time at the BatnBall surely one of the best place I v been so far. Also got very lucky cause I met people with a good vibe and got many new friends here. Work is very relaxed and the food offered was great.

5 months ago

Laura

Austria

I had an amazing time volunteering at BatnBall! Dynn and Dan, the hosts, are incredibly welcoming and always ensure you're well taken care of. They're available whenever you need help and regularly check in. The fact that many guests keep extending their stays speaks volumes about the place! The vibe is super chill, like living in a shared apartment with friends. The volunteer tasks are simple and organized, and there's a clear handbook to guide you. If you're considering applying, I highly recommend it! It's a great experience and a wonderful place to be. ✨☺️

7 months ago

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About the host

Hosted by Dynn

Top Host: This host receives a lot of worldpackers and has a high average rating.
Response Rate: This host usually answers to 21% of the messages

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