Guest Relations Manager

Top Host: This host receives lots of worldpackers and has a high average rating, being recognized by the community as a Top Host.
Higher chance of approval: This host has recently approved volunteers and is looking for more applications.
Connect with the locals: 14 travelers recommend this host to have close contact with locals
Connect with international travelers: 12 travelers recommend this host to meet travelers from all around the world
Accepts couples and pairs of volunteers

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What you offer

30h

Hours per week: Help out and collaborate with your host only a few hours per week.

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Fast Internet Access: High-speed internet for you to work remotely

Free Laundry: You can use our laundry room freely.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Surfboards: You can use our surfboards as much as you want.

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Jul

Aug

Sep

Oct

Nov

Dec

Stay at least: 30 days

The Experience

We are looking for someone who may want to stay long term and could convert to a paid position. This position would compliment the local management with a focus on improving and maintaining the hospitality and guest experience. Daily tasks would be to inpsect the cleanliness and maintenance of the property and direct the volunteers to ensure all guests reservations and communications are upkept. Must know Cloudbeds/Canva/Google/Social Media.

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Requirements

Intermediate English and Intermediate Spanish
Over 25 years old
Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

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Connect with those who will also be there

Become a Verified Member and exchange ideas before your trip with other worldpackers who will be volunteering in the same place as you.

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14 Reviews

5.0

Host & Team

4.5

Hours & Tasks

5.0

Hotel

5.0

Learning & Fun

4.5

How this experience will transform you

14 Meeting locals
12 Meeting international travelers
12 Immersing in the local culture
12 Practicing Spanish
6 Get in touch with nature
6 Practicing English

This host contributes to Sustainable Development Goals

2 14. Life below water
1 11. Sustainable cities and communities

Dayana

Bulgaria

I was going to stay 3 weeks but I ended up extending one more week. The volunteering job is easy and the local community is amazing it's a mix between locals and travellers and volunteers and I just had a blast!

15 days ago

Franka

Germany

I loved my time volunteering at the hotel! The hotel itself is super nice and perfectly located. Just few meters from the beach and some great spots for surfing. All the staff are great and care a lot about the volunteers, making you feel at home and included at any time. I'm more than thankful for everything! It was an amazing opportunity. The working hours were exactly as agreed and super fair. I had the best time surfing, skateboarding and spending my free time in and around Playa Gigante with lovely people I met there!

19 days ago

Tess

France

The experience at the hotel was very nice! The accommodation was way better than expected, A/C makes the difference! The free breakfast and use of surfboards as we wanted were a huge plus. The place is chill, the staff is very nice and wants you to feel comfortable. Maybe a tiny lack of communication and organization sometimes on the training and the expectations. But overall the experience was great and Playa Gigante is a beautiful place!! Thanks to the team for the opportunity 🫶🏼

about 1 month ago

Chance replied

THANK YOU FOR STAYING WITH US YOU WERE A GREAT CONTRIBUTION TO OUR GROWTH WITH THE PROGRAM AND YOUR KNOWLEDGE IN MARKETING AND YOUR SKILLS CONTINUE TO HELP MORE OTHER PROJECTS.

100% RECOMMENDED FOR VOLUNTEER OR EMPLOYEE.

Alex

Italy

The experience at the hotel was great! Super friendly staff, a couple of other volunteers and many places to hangout and relax in the hotel - including a pool and surfskate, breakfast included. Ah, and AC in the dorm! :) Although the hotel has seen it's better days and the fact that mostly there were just a few guests, you certainly learn about guest-relations, check-ins and can practice your Spanish skills. There is a chill vibe at the hotel and you will also have plenty of time to explore the village, surf or play beachvolleyball with people from other hostels.

about 2 months ago

Luciane

Brazil

I would like to thank everyone for their kindness, hospitality and trust. In Gigante is a beautiful hotel located in front of Gigante beach and just a few minutes from Playa Amarillo. The tasks are easy and there are many activities to do on your free day.

3 months ago

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About the host

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Hosted by Chance

Top Host: This host receives a lot of worldpackers and has a high average rating.
Response Rate: This host usually answers to 60% of the messages
Response Time: This host usually writes back in 3 days

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