Guest Relations Manager

5.0

(14 reviews)14

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The experience

We are looking for someone who may want to stay long term and could convert to a paid position. This position would compliment the local management with a focus on improving and maintaining the hospitality and guest experience. Daily tasks would be to inpsect the cleanliness and maintenance of the property and direct the volunteers to ensure all guests reservations and communications are upkept. Must know Cloudbeds/Canva/Google/Social Media.

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What you offer

30 hours of help per week

Tour Guide: Organize and lead tours around the city.

Administration: Help with booking systems and payments.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Free Laundry: You can use our laundry room freely.

Surfboards: You can use our surfboards as much as you want.

Fast Internet Access: High-speed internet for you to work remotely

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Requirements

Intermediate English and Intermediate Spanish

Over 25 years old

Welcomes solo volunteers, couples, and partners of volunteers

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What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Program Details

This position could convert to full time (paid). We are looking for someone who can stay long term. You would get you own private room and daily breakfast. We need someone who is autonomous and communicates well. Weekly meetings with the owner and local managers will direct you on priorities and opportunities to pursue the following week.

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Activities & Shift

Flexible on shift but expect for you to be in control of the other volunteers and to stay on task.