Chinese Guest Service Agent

Top Host: This host receives lots of worldpackers and has a high average rating, being recognized by the community as a Top Host.
High demand host: This host has received 7 applications recently. We recommend you apply for other positions too.
Connect with international travelers: 58 travelers recommend this host to meet travelers from all around the world
Connect with the locals: 57 travelers recommend this host to have close contact with locals

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What you offer

25h

Hours per week: Help out and collaborate with your host only a few hours per week.

Reception: Help with check-ins, check-outs and guest assistance.

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What you get

Days off per week: Have some time off for yourself, go explore the city or rest for a while.

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Basic Internet Access: Basic speed internet for you to work remotely

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Discounts on Drinks: Get discounts for drinks and beverages from our bar.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Events: Get free entrance for the best events in town.

Support: Get help from the Worldpackers support team in case you need it, at any point of your trip.

Verified Host: This host has been verified by our team before joining the community.

WP Safeguard: Did something not go as planned? Contact our team.; Learn more

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Availability

Aug

Sep

Oct

Nov

Dec

Jan

Stay at least: 2 weeks

The Experience

-Greet and assist Chinese-speaking guests. -Provide information about our hostel amenities and nearby attractions. -Help with check-ins, check-outs, and other front desk duties as needed. -Assist with translations and communications between guests and staff. -Support in managing bookings and responding to inquiries in Chinese. -Participate in occasional guest activities, such as BBQ nights or city tours, to foster community engagement.

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Requirements

Beginner English and Beginner Chinese
Over 18 years old
Only hosts solo volunteers (doesn’t accept couples or partners)
Travel insurance

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

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Talk to those who have lived the experience

In our community, you can talk to worldpackers who have already collaborated with this host and get your questions answered directly.

You can ask things like:

a) How was your experience with this host?
b) How was your day-to-day routine?
c) How much did you spend on this trip?

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Become a Verified Member and exchange ideas before your trip with other worldpackers who will be volunteering in the same place as you.

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69 Reviews

5.0

Host & Team

5.0

Hours & Tasks

5.0

Hostel

5.0

Learning & Fun

5.0

How this experience will transform you

58 Meeting international travelers
57 Meeting locals
44 Immersing in the local culture
38 Practicing English
10 Developing social awareness
5 Creating true social impact

This host contributes to Sustainable Development Goals

19 5. Gender equality
16 7. Affordable and clean energy
16 11. Sustainable cities and communities

Concetta Carmen

Italy

The staff here is wonderful 😍 They give you your schedule on the day you arrive, so you know exactly what to expect. Everything is well organized and the work is fine since the hostel is already kept very clean. We had BBQ and karaoke nights, hung out together, and even had a cooking class. It was so much fun! The hostel is conveniently located near the train station, and you get plenty of free time to explore and do lots of activities. I made some amazing friends here, and I already miss them. I'll truly miss this place, and I totally recommend it!🤩

17 days ago

Raquel

Mexico

This is my second time volunteering at the hostel, and I can honestly sum it up as perfect! The agreed-upon arrangements were met, the vibe of the place was lovely, everything was very clean and comfortable, and the entire staff and volunteers were wonderful. You can socialize in the common areas or have privacy if you need it. We also went out as a group to explore some places and have fun. It exceeded all expectations. Thank you very much.

26 days ago

Pilar

Chile

This was my first experience as a volunteer, and I must say it has been an absolute pleasure to be part of this hostel for a few weeks. Everything is very well organized: schedules, days off and if you need anything, they are always willing to help. Nothing is too demanding. The people/team are amazing; I loved meeting everyone and sharing smiles and moments, even with the language barrier, because they make you feel welcome from the very first moment. I wish you all the best, and thank you so much!

about 1 month ago

Anna

Australia

Second time volunteering here and it was just as great as before! The work was straightforward and the schedule was clearly outlined. Staff were all friendly and willing to help out whenever needed. They ran various events, such as BBQ and karaoke, cooking classes and city strolls that you can partake in. Overall, another great experience 😊

about 1 month ago

Giovanni

Brazil

The hostel is very clean and organized, and the team is nice. The vibe is chill and the work is straightforward and simple to get

about 2 months ago

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About the host

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Hosted by Siamaze

Top Host: This host receives a lot of worldpackers and has a high average rating.
Response Rate: This host usually answers to 64% of the messages
Response Time: This host usually writes back in 2 days

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