Hostel reception and Events organizer

4.5

(56 reviews)56

---

The experience

We are looking for an outgoing, responsible, and motivated Hostel Reception & Events Organizer Volunteer to join our team. If you love meeting people from all over the world, enjoy creating social moments, and thrive in a dynamic, community-driven environment, this role is for you.

---

What you offer

30 hours of help per week

Administration: Help with booking systems and payments.

Housekeeping: Help with changing the bed linens and general housekeeping.

Reception: Help with check-ins, check-outs and guest assistance.

Bartending: Make and serve drinks and help maintain the beverages inventory.

---

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Restaurants: Get discounts at nearby restaurants.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Fast Internet Access: High-speed internet for you to work remotely

---

Requirements

Fluent English

Between 23 and 30 years old

Only hosts solo volunteers (doesn’t accept couples or partners)

Travel insurance

---

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

---

Program Details

Responsibilities

Welcome guests and handle check-ins and check-outs
Assist with reservations and guest inquiries
Provide local tips, recommendations, and support to guests
Help organize and host social events (family dinners, game nights, surf meetups, etc.)
Create a fun, welcoming, and inclusive hostel atmosphere
Support daily hostel operations when needed

Who we’re looking for
Friendly, social, and proactive personality
Comfortable communicating in English (other languages are a plus)
Organized and responsible, with good problem-solving skills
Interest in hospitality, events, travel, or community building
Previous hostel or customer service experience is a plus, but not required

What we offer
Hands-on experience in hostel reception and event organization
An international, social, and supportive team
Accommodation + vouchers for meals
20% off in our restaurant

---

Activities & Shift

6h/day, 2 days off in a row
In between 9am and 8pm

---

Rules

It is not allowed to bring outsiders into the Hostel, nor anyone into your room
* ⁠smoking is prohibited in the Hostel (you can smoke on the balcony) but always clean the ashtray afterwards
* ⁠Drugs are not allowed in the Hostel, nor in Portugal
* ⁠No noise allowed after 10pm
* ⁠Clean up everything you get dirty 🙃 - right now we don't have housekeeper, so cleaning is your responsability. Please be aware that this is something very important to us, if you need any help finding stuff to clean or so just let us know.
* ⁠you get 20€ per week to buy stuff for lunch/dinner, just bring me the receipt anytime u go to the grocery and i refund you. Asking for tax id is mandatory
* Regarding breakfast, usually we provide eggs, bread, cow milk, cereals, coffee, tea, fruit - let us know if it's fine or if you don't eat this.
* Always turn off the lights when you are no longer using them and before going to sleep, check that all the lights are off ‼️
* Don't eat in the restaurant or at reception during your shift (always before or after the shift) ☺️
* For working, we ask to use something white on the upper part (shirt, hoodie, t-shirt) and something something black or denim on the lower part of the body.
* The volunteers room don't have much space, so bring a small suitcase ⚠️