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Help guests feel at home while supporting our front desk team

5.0
(54 reviews)54

The experience

Help us to improve the best experience for our guests
We always need help to show their rooms and beds. You will be an ASSISTANT so you have to help with the luggage, explain about activities and what happens in our hostel.
The work time depend the operation of front desk but always at afternoon
For this job we require a male volunteer since it is a lot of physical work (you need to bring the luggage to the 3rd floor (without elevator)

What you offer

25 hours of help per week

Tour Guide: Organize and lead tours around the city.

Party Promoter: Help organise and promote parties and social activities.

Reception: Help with check-ins, check-outs and guest assistance.

Additional fee required

Amount: MXN$ 1000 One time

Description: We request $1000 MXN Pesos security Deposit which you will get back at the end of your voluntering time if everything is ok. if you leave before the time we agree you lost your deposit .

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Team Dorm: You will have a bed in a shared room, which means you will share the same room with other people.

Lunch: You are entitled to a free lunch, every day of your stay.

Discounts on Tours: Get discounts for tours and excursions around town.

Discounts on Accommodation: Get discounts for your stay in other hostels.

Free Laundry: You can use our laundry room freely.

Free Events: Get free entrance for the best events in town.

Yoga classes: Take free yoga classes at our place.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Basic Internet Access: Basic speed internet for you to work remotely

Requirements

Intermediate English or Beginner Spanish

Between 18 and 40 years old

Welcomes solo volunteers, couples, and partners of volunteers

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

You receive free lunch for every day of your stay with us, as well as discounts on tours and drinks with the hostel.

IMPORTANT
1. We have a *BASIC* WI-FI connection
2. No vegetarian options because we have a external supplier he don't have that option for this moment

You will enjoy in this amazing place (Isla Mujeres)
This is your opportunity to know new people

Activities & Shift


Your Role Includes:

-Welcoming and assisting guests at the front desk
-Handling check-in/check-out procedures
-Answering emails and phone calls
-Providing local recommendations and information
-Keeping the reception area organized
-Help with the luggage (take the luggage to the room)
-Help to bring things towels etc...
-Help to show the rooms and beds


Rules

We request $50usd security Deposit which you will get back at the end of your voluntering time if everything is ok. if you leave before the time we agree you lost your deposit .

Be on time to your scheduled activities
*NO* smoking or drinking during activities
Don't enter guests rooms
Additional guests aren't allowed inside volunteer's rooms
Don't bring external guests to the hostel. If you want to bring somebody external *ASK* for permission from the manager
Report any found and unclaimed items to Lost-And-Found (front desk)
Keep your room, bathrooms and hostel areas *CLEAN*
Don't bring drugs to your room or to the hostel
Take care of the hostel's supplies and equipment
ALWAYS assist the guests and *FRIENDLY*!