Help guests feel at home while supporting our front desk team

5.0

(62 recensioni)62

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L'esperienza

Join our friendly international team at The Boat House Cancún, a chill hostel in the heart of paradise!

We’re looking for a reception volunteer to help with check-ins, check-outs and guest assistance while being part of our awesome team of volunteers. If you’re positive, organized, and love connecting with people, this experience is for you.

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Cosa offri

25 ore di aiuto per settimana

Turno di Notte: Aiuta con i compiti del turno di notte e crea un ambiente rilassante per gli ospiti.

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.

Costo aggiuntivo richiesto

Importo: US$ 50 Una tantum

Descrizione: A $50 refundable deposit is required, returned after completing all volunteer hours.

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Cosa ottieni

2 giorni liberi a settimana

Dormitorio condiviso: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altri viaggiatori.

Dormitorio dello staff: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altre persone.

Colazione: Hai diritto a una colazione gratuita, ogni giorno del tuo soggiorno.

Sconti su Tour: Ottieni sconti per tour ed escursioni in città.

Sconti su Alloggio: Ottieni sconti per il tuo soggiorno in altri ostelli.

Usa la nostra cucina attrezzata: Sentiti libero di utilizzare la nostra cucina e preparare il tuo delizioso cibo.

Accesso Internet Base: Internet a velocità base per lavorare da remoto

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Requisiti

Intermedio Inglese o Principiante Spagnolo

Tra 18 e 40 anni

Accoglie volontari singoli, coppie e partner di volontari

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Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto

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Dettagli del programma

We’re looking for friendly, responsible, and open-minded volunteers who enjoy meeting people from all over the world. Your main role will be at reception, where a friendly attitude and a welcoming spirit matter most.

We are not a party hostel — it’s a chill, social place where guests and volunteers can connect, share stories, and relax. You’re welcome to go out and explore Cancún’s nightlife, but inside the hostel we keep a calm, friendly vibe.

You’ll join a welcoming international crew and stay in a shared volunteer dorm just a 3-minute walk from the hostel. We provide free accommodation, breakfast, access to our kitchen and common areas, and an inspiring environment to learn, grow, and enjoy the Caribbean lifestyle.

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Attività e turni

The schedule is about 5 hours a day, 5 days a week, with two days off to relax or explore Cancún.

Your shifts include typical reception duties like greeting guests, handling check-ins and check-outs, and helping with any questions they might have. It’s the perfect opportunity to meet people from all over the world, share travel stories, and create a friendly vibe at the front desk.

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Regole

1. Arrive on time for your scheduled shift
• If you are late twice, you will have to work on your day off
2. Smoking, drinking and drugs is not allowed during activities
*DRUGS = IMMEDIATE TERMINATION*
3. DO NOT enter guest rooms unless your work requires it (e.g. housekeeping or reception)
4. Guests are NOT allowed in the volunteers’ room.
• You will be required to pay the price for one night in a private room
5. DO NOT bring external guests to the hostel. If you want to bring someone, you must ask permission from the manager
6. Report any found and unclaimed items to Lost-and-Found (front desk)
7. Keep your space clean. The room, bathroom and hostel areas must be tidy
8. The staff room is to relax and sleep. Please respect other volunteers and be quiet.
9. Please maintain a tidy appearance and good personal hygiene, you are representing the Boat house. We encourage everyone to come to work feeling fresh and presentable
10. Respect the hostels’ property, supplies and equipment
11. Always assist guests, stay positive and SMILE

IMPORTANT:
• Leaving the hostel earlier than the agreed upon date means you will forfeit your deposit.
• T-shirts – You must pay $20usd in case of loss or damage
• Deposit refund will be made in cash