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Help guests feel at home while supporting our front desk team

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(62 Bewertungen)62

Das Erlebnis

Join our friendly international team at The Boat House Cancún, a chill hostel in the heart of paradise!

We’re looking for a reception volunteer to help with check-ins, check-outs and guest assistance while being part of our awesome team of volunteers. If you’re positive, organized, and love connecting with people, this experience is for you.

Was Sie anbieten

25 Stunden Hilfe pro Woche

Nachtschicht: Hilf bei Nachtschichtaufgaben und schaffe eine entspannende Umgebung für Gäste.

Verwaltung: Hilf bei Buchungssystemen und Zahlungen.

Rezeption: Hilf bei Check-ins, Check-outs und Gästebetreuung.

Zusätzliche Gebühr erforderlich

Betrag: US$ 50 Einmalig

Beschreibung: A $50 refundable deposit is required, returned after completing all volunteer hours.

Was Sie bekommen

2 freie Tage pro Woche

Gemeinschaftszimmer: Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Reisenden teilst.

Team dorm: Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Personen teilst.

Frühstück: Du hast Anspruch auf ein kostenloses Frühstück an jedem Tag deines Aufenthalts.

Rabatte auf Touren: Erhalte Rabatte für Touren und Ausflüge in der Stadt.

Rabatte auf Unterkunft: Erhalte Rabatte für deinen Aufenthalt in anderen Hostels.

Nutze unsere ausgestattete Küche: Nutze gerne unsere Küche und bereite dein eigenes leckeres Essen zu.

Grundlegender Internetzugang: Internet mit Grundgeschwindigkeit, damit du remote arbeiten kannst

Anforderungen

Mittelstufe Englisch oder Anfänger Spanisch

Zwischen 18 und 40 Jahre alt

Empfängt Einzelreisende, Paare und Partner von Freiwilligen

Was nicht inbegriffen ist

Flüge, Reiseversicherung, interne Transportmittel und Visum

Programmdetails

We’re looking for friendly, responsible, and open-minded volunteers who enjoy meeting people from all over the world. Your main role will be at reception, where a friendly attitude and a welcoming spirit matter most.

We are not a party hostel — it’s a chill, social place where guests and volunteers can connect, share stories, and relax. You’re welcome to go out and explore Cancún’s nightlife, but inside the hostel we keep a calm, friendly vibe.

You’ll join a welcoming international crew and stay in a shared volunteer dorm just a 3-minute walk from the hostel. We provide free accommodation, breakfast, access to our kitchen and common areas, and an inspiring environment to learn, grow, and enjoy the Caribbean lifestyle.

Aktivitäten & Schichten

The schedule is about 5 hours a day, 5 days a week, with two days off to relax or explore Cancún.

Your shifts include typical reception duties like greeting guests, handling check-ins and check-outs, and helping with any questions they might have. It’s the perfect opportunity to meet people from all over the world, share travel stories, and create a friendly vibe at the front desk.

Regeln

1. Arrive on time for your scheduled shift
• If you are late twice, you will have to work on your day off
2. Smoking, drinking and drugs is not allowed during activities
*DRUGS = IMMEDIATE TERMINATION*
3. DO NOT enter guest rooms unless your work requires it (e.g. housekeeping or reception)
4. Guests are NOT allowed in the volunteers’ room.
• You will be required to pay the price for one night in a private room
5. DO NOT bring external guests to the hostel. If you want to bring someone, you must ask permission from the manager
6. Report any found and unclaimed items to Lost-and-Found (front desk)
7. Keep your space clean. The room, bathroom and hostel areas must be tidy
8. The staff room is to relax and sleep. Please respect other volunteers and be quiet.
9. Please maintain a tidy appearance and good personal hygiene, you are representing the Boat house. We encourage everyone to come to work feeling fresh and presentable
10. Respect the hostels’ property, supplies and equipment
11. Always assist guests, stay positive and SMILE

IMPORTANT:
• Leaving the hostel earlier than the agreed upon date means you will forfeit your deposit.
• T-shirts – You must pay $20usd in case of loss or damage
• Deposit refund will be made in cash