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Help guests feel at home while supporting our front desk team

5.0
(62 avis)62

L'expérience

Join our friendly international team at The Boat House Cancún, a chill hostel in the heart of paradise!

We’re looking for a reception volunteer to help with check-ins, check-outs and guest assistance while being part of our awesome team of volunteers. If you’re positive, organized, and love connecting with people, this experience is for you.

Ce que vous offrez

25 heures d'aide par semaine

Service de nuit: Aider aux tâches nocturnes et créer une ambiance relaxante pour les invités.

Administration: Aider avec les systèmes de réservation et les paiements.

Réception: Aider aux enregistrements, départs et assistance aux clients.

Frais supplémentaires requis

Montant: US$ 50 Une seule fois

Description: A $50 refundable deposit is required, returned after completing all volunteer hours.

Ce que vous recevez

2 jours de congé par semaine

Dortoir partagé: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres voyageurs.

Dortoir de l'équipe: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres personnes.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Réductions sur les Visites: Obtenez des réductions pour les visites et excursions dans la ville.

Réductions sur l'Hébergement: Obtenez des réductions pour votre séjour dans d'autres auberges.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Accès Internet Basique: Internet à vitesse basique pour travailler à distance

Exigences

Intermédiaire Anglais ou Débutant Espagnol

Entre 18 et 40 ans

Accueille les volontaires solo, les couples et les partenaires de volontaires

Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

Détails du programme

We’re looking for friendly, responsible, and open-minded volunteers who enjoy meeting people from all over the world. Your main role will be at reception, where a friendly attitude and a welcoming spirit matter most.

We are not a party hostel — it’s a chill, social place where guests and volunteers can connect, share stories, and relax. You’re welcome to go out and explore Cancún’s nightlife, but inside the hostel we keep a calm, friendly vibe.

You’ll join a welcoming international crew and stay in a shared volunteer dorm just a 3-minute walk from the hostel. We provide free accommodation, breakfast, access to our kitchen and common areas, and an inspiring environment to learn, grow, and enjoy the Caribbean lifestyle.

Activités et horaires

The schedule is about 5 hours a day, 5 days a week, with two days off to relax or explore Cancún.

Your shifts include typical reception duties like greeting guests, handling check-ins and check-outs, and helping with any questions they might have. It’s the perfect opportunity to meet people from all over the world, share travel stories, and create a friendly vibe at the front desk.

Règles

1. Arrive on time for your scheduled shift
• If you are late twice, you will have to work on your day off
2. Smoking, drinking and drugs is not allowed during activities
*DRUGS = IMMEDIATE TERMINATION*
3. DO NOT enter guest rooms unless your work requires it (e.g. housekeeping or reception)
4. Guests are NOT allowed in the volunteers’ room.
• You will be required to pay the price for one night in a private room
5. DO NOT bring external guests to the hostel. If you want to bring someone, you must ask permission from the manager
6. Report any found and unclaimed items to Lost-and-Found (front desk)
7. Keep your space clean. The room, bathroom and hostel areas must be tidy
8. The staff room is to relax and sleep. Please respect other volunteers and be quiet.
9. Please maintain a tidy appearance and good personal hygiene, you are representing the Boat house. We encourage everyone to come to work feeling fresh and presentable
10. Respect the hostels’ property, supplies and equipment
11. Always assist guests, stay positive and SMILE

IMPORTANT:
• Leaving the hostel earlier than the agreed upon date means you will forfeit your deposit.
• T-shirts – You must pay $20usd in case of loss or damage
• Deposit refund will be made in cash