Female Housekeeping volunteer in London

United States

3

I absolutely loved getting to know the other volunteers - there is definitely a great community there. I will say that there are some clear issues from the top down. I think that the management are trying their best and were lovely to work with. But I raised issues about not feeling respected and uncomfortable and anxious in the work place - and while they verbally supported me, were never fully addressed and pushed to the side. Again, the management was working hard, but there is too much work from head office being put on the management and volunteers. Valuable experience, but stressful.

about 1 year ago

Taiwan

4

Very cool volunteering experience here! Meeting people from around the world is so enjoyable; especially when you talk deeper with them. The location is near Hyde Park and Paddinton which makes it very convenient to explore London. Bed rooms and meals are acceptable, but don't expect having your own single cozy room and five star hotel dinner. The jobs are not difficult, but you need to pay effort and don't try to fool around (the manager and your fellow volunteers will find out and you'll end up in a poor situation). I really enjoy the friendship between me and the volunteers/residents!

about 1 year ago

Taiwan

4

The hosts in the hostel were very friendly. Isabel makes sure every volunteer feels comfortable in their experience. They offer two meals a day which saved me some money. I can also use kitchens and laundry rooms. Cleaning kitchens and toilets is our main job. Sometimes we get really upset by the selfish tenants because they don't know how to respect the cleaners. Working six days a week isn't very nice if you want to explore more of London or farther places in England. However, I became life-long friends with other volunteers here; this made my experience wonderful

over 1 year ago

Railton replied

Hi Chao-Kang,

We hope you are well and thank you for taking the time to write a review!

We are really glad to hear that you have enjoyed your stay with us so far, of course, we take into account your feedback to improve the volunteer experience for others to come.

We highly appreciate your commitment and your aim to go the extra mile. Your high ethics and values are really appreciated.

Kind Regards

Isabel
Railton House Management



Turkey

4

I met a lot of new people and made lifelong friends, the time we spent was truly wonderful, thanks Isabella ❤️

over 1 year ago

Railton replied

Hi Mert!

We hope you are well and thank you for taking the time to write a review!
It's been a pleasure to host you, even if is been for a short period!
We are happy to hear that you enjoyed your stay with us and will take note of your feedback!

Thank you again for choosing us for your volunteer experience!

Kind Regards

Isabel
Railton House Management

Argentina

5

It was my first volunteer experience and I am sure I chose the best place for it. Both the staff and volunteers were very kind and supportive to me. I recommend this place to make new friends and enjoy London as the location is perfect.

over 1 year ago

Railton replied

Hello Mauricio,

Thank you for taking the time to give us your feedback!

We are so happy to hear that you enjoyed your stay as much as we loved hosting you!

We miss you already and will gladly welcome you again in the future!

Do not hesitate to visit us anytime!

Kind Regards,

Sana

France

5

I spent one and a half month in the hostel and it was an fantastic! the hostel is an amazing place to meet locals and international travelers, to discover London and to practice English. I will go back, as a volunteer or resident!

almost 2 years ago

Railton replied

Hi Thomas!

Thank you for taking the time to write your feedback!
We are so happy to hear that you enjoyed your time with us as much as we did hosting you!
Thank you again for choosing us for your volunteer experience, it's been lovely to have you on the team and we cannot wait to host you again in the future!

Do not hesitate to visit us sometime!

Best wishes and kind Regards

Isabel
Railton House Management

Brazil

5

It was such an amazing experience! I improved my English and I met so many nice people from everywhere in the world. Isabel, Sana and Franco were really nice and kind to me. The job is fair and I had a good time with my new friends. I'm thankful for everything and I would definitely come back again.

about 2 years ago

Railton replied

Hi Joao!

We hope you are well and thank you so much for taking the time to write a review, It has been fantastic to host you and I only regret that you could not stay longer with us!

We are so happy to hear that you had such a positive experience.
Your hard work and commitment are highly appreciated and we will be glad to have you back in the future!

We wish you the best on future trips and adventures.

Kind regards,

Isabel
Assistant Manager
Railton House

Brazil

5

This was my second experience with worldpackers and second with the hostel. My first time was so good that I had to come back. I can't thank enough Isabel, Franco and Sana for everything that they made during my staying in the hostel. All the tasks are easy they are very flexible, when we have an issue they are always supportive and try to help the best way they can to solve the issue. We had the best time during my last tree weeks there. The girls room is big, has everything we need and we don't even have to leave the room, only for washroom. Thank you again for everything I'll be back

about 2 years ago

Railton replied

Hello Barbara,

We hope you are well!

Thank you for leaving us such lovely feedback!

Hosting you has been amazing for us too and we will be more than happy to have you back for a third time!!!

In the meantime, we are going to miss your bright energy and positivity!!!

We wish you the best in your future trips and projects and hope to see you soon!

Thank you again for choosing Railton again for your volunteer experience!

Kind Regards

Sana

Railton House Management

Russia

5

I couldn't have asked for a more fulfilling volunteering experience than the one I had at the hostel. The team's warmth and friendliness created a nurturing atmosphere. Working with them felt like being part of a caring family. The management at the hostel truly sets the bar high. Their dedication to creating a nurturing and supportive environment for volunteers and guests alike is evident in every aspect of the house. They were always there to offer guidance and support. I'll treasure this unforgettable experience forever! Highly recommended! 🌟😄

about 2 years ago

Railton replied

Hi Ekaterina!

Thank you for taking the time to write such a lovely review! 😊

We are so happy to hear that you enjoyed your stay as much as we loved hosting you! ♥️ ♥️

You are awesome and we miss you already! We consider you an integral part of our team and we are glad that we get to make you feel at home!
Once again, thank you for everything and best wishes for your future adventures!

Do not hesitate to pay us a visit anytime!

Kind Regards

Isabel
Railton House Management

Argentina

5

I really enjoy this time in the hostel, i could improve my self, met tons of people. The girls in the reception are marvelous, lovely they are always for you if you had a bad day. This experience was really amazing, everyone should try it !

about 2 years ago

Railton replied

Hello Francisco,

Thank you for taking the time to give us your feedback!

We are so happy to hear that you enjoyed your stay as much as we loved hosting you! ♥️

We miss you already and will gladly welcome you again in the future!

Do not hesitate to pay us a visit anytime!

Kind Regards,

Sana

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