Front Desk - Managing a designer hostel in the heart of Hong Kong

5.0

(2 recensioni)2

---

L'esperienza

Be the heart of our hostel! This isn't just a volunteer role—it's a deep dive into hostel operations. You'll master check-ins, become a local expert, and solve daily challenges, all while being the friendly face that guests remember. Gain invaluable hands-on experience in hospitality and see how a thriving hostel runs from the inside out. This is a unique chance to learn, grow, and create amazing guest experiences.

---

Cosa offri

32 ore di aiuto per settimana

Turno di Notte: Aiuta con i compiti del turno di notte e crea un ambiente rilassante per gli ospiti.

Amministrazione: Aiuta con i sistemi di prenotazione e i pagamenti.

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.

---

Cosa ottieni

1 giorno libero a settimana

Dormitorio condiviso: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altri viaggiatori.

Pranzo: Hai diritto a un pranzo gratuito, ogni giorno del tuo soggiorno.

Tour gratuiti: Ti porteremo in tour e giri per la città. Gratuitamente!

Certificato: Ottieni un certificato di completamento dopo che termina la tua esperienza.

Accesso Internet Base: Internet a velocità base per lavorare da remoto

Spazio di Lavoro Dedicato: Spazio specifico per lavorare da remoto

---

Requisiti

Fluente Inglese o Principiante Cinese

Più di 22 anni

Accoglie solo volontari singoli (non accetta coppie o partner)

---

Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto

---

Dettagli del programma

Your Mission, Should You Choose to Accept It:

Be the Welcome Wizard: You’re the first face people see! Light up the room with your energy and set the tone for an unforgettable guest experience from the very first "hello."

Master of Smooth Moves: You’ll be the guru of gracious arrivals and departures, making check-ins and check-outs feel effortless and fun.

The Go-To Guru for Local Secrets: Get ready to geek out about the neighborhood! You’ll connect guests with hidden gems and must-see spots, transforming a good stay into an epic adventure.

Digital Dialogue Champion: As the voice behind the screen, you’ll craft friendly emails and shine in our online reviews, building excitement before guests even arrive and gratitude long after they leave.

Chief Problem-Solver & Smile-Saver: When a guest has a request or a concern, you’re the hero who jumps into action. You’ll find creative solutions with empathy and efficiency, turning potential frowns into glowing testimonials.

Teamwork Titan: You’re a key player in an all-star cast! You’ll collaborate with the rest of the team to create a seamless, happy, and buzzing environment where guest satisfaction is the name of the game.

Behind-the-Scenes Boss: Keep things running like clockwork by tackling administrative tasks with style. From data entry to updating records, you ensure our guesthouse engine runs smoothly

---

Regole

-Previous experience in a hospitality role is a big plus but not required. We value enthusiasm, a positive attitude, and a genuine passion for creating exceptional guest experiences.

-Basic skills with MS Office and/or Google Workplace.

-Fluency in at least two additional languages is required to effectively communicate with our diverse range of guests (Mandarin fluency is a bonus)

-Availability to work weekends or holidays may be required.

-Ability to work in a fast-paced environment, multitask, and stay calm under pressure.