Front Desk - Managing a designer hostel in the heart of Hong Kong

5.0

(2 reseñas)2

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La experiencia

Be the heart of our hostel! This isn't just a volunteer role—it's a deep dive into hostel operations. You'll master check-ins, become a local expert, and solve daily challenges, all while being the friendly face that guests remember. Gain invaluable hands-on experience in hospitality and see how a thriving hostel runs from the inside out. This is a unique chance to learn, grow, and create amazing guest experiences.

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Que ofreces?

32 horas de ayuda por semana

Turno Nocturno: Ayuda con las tareas nocturnas y haz el lugar más relajante para todos.

Administración: Ayuda con el sistema de reservas y los pagos.

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

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Lo que obtienes

1 dia libre por semana

Habitación compartida: Tendrás una cama en un cuarto compartido con otros viajeros.

Almuerzo: Tienes derecho a almuerzos gratis cada día de tu estadía.

Tours gratis: Te llevamos a tours y paseos por la ciudad, GRATIS.

Certificado: Obtén un certificado de culminación una vez que hayas terminado tu experiencia.

Internet Básica: Internet de velocidad básica para trabajar remotamente

Espacio de Trabajo Dedicado: Espacio específico para trabajar remotamente

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Requisitos

Inglés Fluído o Chino Principiante

Más de 22 años

Admite voluntarios solos (no admite parejas o dúos)

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Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

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Programa detallado

Your Mission, Should You Choose to Accept It:

Be the Welcome Wizard: You’re the first face people see! Light up the room with your energy and set the tone for an unforgettable guest experience from the very first "hello."

Master of Smooth Moves: You’ll be the guru of gracious arrivals and departures, making check-ins and check-outs feel effortless and fun.

The Go-To Guru for Local Secrets: Get ready to geek out about the neighborhood! You’ll connect guests with hidden gems and must-see spots, transforming a good stay into an epic adventure.

Digital Dialogue Champion: As the voice behind the screen, you’ll craft friendly emails and shine in our online reviews, building excitement before guests even arrive and gratitude long after they leave.

Chief Problem-Solver & Smile-Saver: When a guest has a request or a concern, you’re the hero who jumps into action. You’ll find creative solutions with empathy and efficiency, turning potential frowns into glowing testimonials.

Teamwork Titan: You’re a key player in an all-star cast! You’ll collaborate with the rest of the team to create a seamless, happy, and buzzing environment where guest satisfaction is the name of the game.

Behind-the-Scenes Boss: Keep things running like clockwork by tackling administrative tasks with style. From data entry to updating records, you ensure our guesthouse engine runs smoothly

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Reglas

-Previous experience in a hospitality role is a big plus but not required. We value enthusiasm, a positive attitude, and a genuine passion for creating exceptional guest experiences.

-Basic skills with MS Office and/or Google Workplace.

-Fluency in at least two additional languages is required to effectively communicate with our diverse range of guests (Mandarin fluency is a bonus)

-Availability to work weekends or holidays may be required.

-Ability to work in a fast-paced environment, multitask, and stay calm under pressure.