Volunteer Receptionist Wanted – Hostel Humanity

L'esperienza

We are looking for a volunteer receptionist for Hostel Humanity in Puerto Morelos. Schedule: 3pm–9pm, 5 days/week. Spanish and English required, French highly appreciated. Tasks include welcoming guests with a smile, check-ins, handling payments, giving local tips, promoting activities, full availability, and clear feedback to the manager. Ideal position for motivated, responsible, communicative travelers who love hostel life !

Cosa offri

30 ore di aiuto per settimana

Reception: Aiuta con check-in, check-out e assistenza agli ospiti.

Cosa ottieni

2 giorni liberi a settimana

Dormitorio dello staff: Avrai un letto in una camera condivisa, il che significa che condividerai la stessa stanza con altre persone.

Pranzo: Hai diritto a un pranzo gratuito, ogni giorno del tuo soggiorno.

Sconti su Tour: Ottieni sconti per tour ed escursioni in città.

Accesso Internet Base: Internet a velocità base per lavorare da remoto

Requisiti

Intermedio Spagnolo e Intermedio Inglese

Più di 20 anni

Accoglie solo volontari singoli (non accetta coppie o partner)

Cosa non è incluso

Voli, assicurazione di viaggio, trasporti interni e visto

Dettagli del programma

🌍 Volunteer Receptionist Wanted – Hostel Humanity (Worldpackers)

We are looking for a motivated and friendly volunteer receptionist to join the Hostel Humanity team, a warm and human-centered hostel located in Puerto Morelos (Colonia side), Mexico.

⏰ Schedule

3:00 pm – 9:00 pm
5 days per week

🗣️ Languages required

Spanish and English required
French is a big plus

✨ Your missions

Welcome travelers with a smile and positive energy

Handle check-ins and be the hostel’s first warm point of contact

Share the best local tips (restaurants, transport, beaches, activities, hidden gems…) so guests can fully enjoy their stay

Be 100% available for guests during working hours

Be responsible for collecting reservation payments

Be a good communicator: report guests’ requests, ideas, and needs to the manager (especially regarding activities to organize)

Promote hostel activities during check-ins and answer questions

🙌 Profile we’re looking for

Friendly, responsible, and organized person

Comfortable with human contact and working independently

Interest in travel, meeting people, and hostel life

Team spirit and strong sense of service

💛 Why join us?

A family-like, international atmosphere

A hostel engaged in authentic local activities

Great connections with travelers from all over the world

A rewarding experience in the world of backpacking and hospitality