Volunteer Receptionist Wanted – Hostel Humanity

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L'expérience

We are looking for a volunteer receptionist for Hostel Humanity in Puerto Morelos. Schedule: 3pm–9pm, 5 days/week. Spanish and English required, French highly appreciated. Tasks include welcoming guests with a smile, check-ins, handling payments, giving local tips, promoting activities, full availability, and clear feedback to the manager. Ideal position for motivated, responsible, communicative travelers who love hostel life !

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Ce que vous offrez

30 heures d'aide par semaine

Réception: Aider aux enregistrements, départs et assistance aux clients.

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Ce que vous recevez

2 jours de congé par semaine

Dortoir de l'équipe: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres personnes.

Déjeuner: Vous avez droit à un déjeuner gratuit, tous les jours de votre séjour.

Réductions sur les Visites: Obtenez des réductions pour les visites et excursions dans la ville.

Accès Internet Basique: Internet à vitesse basique pour travailler à distance

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Exigences

Intermédiaire Espagnol et Intermédiaire Anglais

Plus de 20 ans

Accueille uniquement les volontaires solo (n'accepte pas les couples ou partenaires)

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Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

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Détails du programme

🌍 Volunteer Receptionist Wanted – Hostel Humanity (Worldpackers)

We are looking for a motivated and friendly volunteer receptionist to join the Hostel Humanity team, a warm and human-centered hostel located in Puerto Morelos (Colonia side), Mexico.

⏰ Schedule

3:00 pm – 9:00 pm
5 days per week

🗣️ Languages required

Spanish and English required
French is a big plus

✨ Your missions

Welcome travelers with a smile and positive energy

Handle check-ins and be the hostel’s first warm point of contact

Share the best local tips (restaurants, transport, beaches, activities, hidden gems…) so guests can fully enjoy their stay

Be 100% available for guests during working hours

Be responsible for collecting reservation payments

Be a good communicator: report guests’ requests, ideas, and needs to the manager (especially regarding activities to organize)

Promote hostel activities during check-ins and answer questions

🙌 Profile we’re looking for

Friendly, responsible, and organized person

Comfortable with human contact and working independently

Interest in travel, meeting people, and hostel life

Team spirit and strong sense of service

💛 Why join us?

A family-like, international atmosphere

A hostel engaged in authentic local activities

Great connections with travelers from all over the world

A rewarding experience in the world of backpacking and hospitality