Volunteer Receptionist Wanted – Hostel Humanity

La experiencia

We are looking for a volunteer receptionist for Hostel Humanity in Puerto Morelos. Schedule: 3pm–9pm, 5 days/week. Spanish and English required, French highly appreciated. Tasks include welcoming guests with a smile, check-ins, handling payments, giving local tips, promoting activities, full availability, and clear feedback to the manager. Ideal position for motivated, responsible, communicative travelers who love hostel life !

Que ofreces?

30 horas de ayuda por semana

Recepción: Ayuda con los check-ins, check-outs y atiende a los huéspedes.

Lo que obtienes

2 dias libres por semana

Habitación del equipo: Tendrás una cama en un cuarto compartido con otras personas.

Almuerzo: Tienes derecho a almuerzos gratis cada día de tu estadía.

Descuentos en tours: Obtén descuentos en tours y excursiones de la ciudad.

Internet Básica: Internet de velocidad básica para trabajar remotamente

Requisitos

Español Intermedio y Inglés Intermedio

Más de 20 años

Admite voluntarios solos (no admite parejas o dúos)

Lo que no está incluído

Vuelos, Seguro de Viaje, Transporte Interno y Visa

Programa detallado

🌍 Volunteer Receptionist Wanted – Hostel Humanity (Worldpackers)

We are looking for a motivated and friendly volunteer receptionist to join the Hostel Humanity team, a warm and human-centered hostel located in Puerto Morelos (Colonia side), Mexico.

⏰ Schedule

3:00 pm – 9:00 pm
5 days per week

🗣️ Languages required

Spanish and English required
French is a big plus

✨ Your missions

Welcome travelers with a smile and positive energy

Handle check-ins and be the hostel’s first warm point of contact

Share the best local tips (restaurants, transport, beaches, activities, hidden gems…) so guests can fully enjoy their stay

Be 100% available for guests during working hours

Be responsible for collecting reservation payments

Be a good communicator: report guests’ requests, ideas, and needs to the manager (especially regarding activities to organize)

Promote hostel activities during check-ins and answer questions

🙌 Profile we’re looking for

Friendly, responsible, and organized person

Comfortable with human contact and working independently

Interest in travel, meeting people, and hostel life

Team spirit and strong sense of service

💛 Why join us?

A family-like, international atmosphere

A hostel engaged in authentic local activities

Great connections with travelers from all over the world

A rewarding experience in the world of backpacking and hospitality