Volunteer Receptionist Wanted – Hostel Humanity

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Das Erlebnis

We are looking for a volunteer receptionist for Hostel Humanity in Puerto Morelos. Schedule: 3pm–9pm, 5 days/week. Spanish and English required, French highly appreciated. Tasks include welcoming guests with a smile, check-ins, handling payments, giving local tips, promoting activities, full availability, and clear feedback to the manager. Ideal position for motivated, responsible, communicative travelers who love hostel life !

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Was Sie anbieten

30 Stunden Hilfe pro Woche

Rezeption: Hilf bei Check-ins, Check-outs und Gästebetreuung.

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Was Sie bekommen

2 freie Tage pro Woche

Team dorm: Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Personen teilst.

Mittagessen: Du hast Anspruch auf ein kostenloses Mittagessen an jedem Tag deines Aufenthalts.

Rabatte auf Touren: Erhalte Rabatte für Touren und Ausflüge in der Stadt.

Grundlegender Internetzugang: Internet mit Grundgeschwindigkeit, damit du remote arbeiten kannst

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Anforderungen

Mittelstufe Spanisch und Mittelstufe Englisch

Über 20 Jahre alt

Empfängt nur Einzelreisende (akzeptiert keine Paare oder Partner)

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Was nicht inbegriffen ist

Flüge, Reiseversicherung, interne Transportmittel und Visum

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Programmdetails

🌍 Volunteer Receptionist Wanted – Hostel Humanity (Worldpackers)

We are looking for a motivated and friendly volunteer receptionist to join the Hostel Humanity team, a warm and human-centered hostel located in Puerto Morelos (Colonia side), Mexico.

⏰ Schedule

3:00 pm – 9:00 pm
5 days per week

🗣️ Languages required

Spanish and English required
French is a big plus

✨ Your missions

Welcome travelers with a smile and positive energy

Handle check-ins and be the hostel’s first warm point of contact

Share the best local tips (restaurants, transport, beaches, activities, hidden gems…) so guests can fully enjoy their stay

Be 100% available for guests during working hours

Be responsible for collecting reservation payments

Be a good communicator: report guests’ requests, ideas, and needs to the manager (especially regarding activities to organize)

Promote hostel activities during check-ins and answer questions

🙌 Profile we’re looking for

Friendly, responsible, and organized person

Comfortable with human contact and working independently

Interest in travel, meeting people, and hostel life

Team spirit and strong sense of service

💛 Why join us?

A family-like, international atmosphere

A hostel engaged in authentic local activities

Great connections with travelers from all over the world

A rewarding experience in the world of backpacking and hospitality