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Join our locally run Eco Hotel at lake Atitlan, Guatemala!

4.5
(25 avis)25

L'expérience

We are looking for dynamic, happy, open-minded, motivated, and flexible volunteers with experience in customer service, reception, and administration. Computer skills, service orientation, travel experience and at least intermediate levels of English and Spanish are mandatory. Other languages, social media and photography skills are a big plus.
If you love to work in an ecological environment with a local team, this is the place for you 😊.

Ce que vous offrez

25 heures d'aide par semaine

Administration: Aider avec les systèmes de réservation et les paiements.

Aide en cuisine: Aider à préparer, finaliser et servir les repas.

Réception: Aider aux enregistrements, départs et assistance aux clients.

Ce que vous recevez

2 jours de congé par semaine

Dortoir partagé: Vous aurez un lit dans une chambre partagée, ce qui signifie que vous partagerez la même chambre avec d'autres voyageurs.

Petit-déjeuner: Vous avez droit à un petit-déjeuner gratuit, tous les jours de votre séjour.

Réductions dans les Restaurants: Obtenez des réductions dans les restaurants à proximité.

Réductions sur les Visites: Obtenez des réductions pour les visites et excursions dans la ville.

Utilisez notre cuisine équipée: N'hésitez pas à utiliser notre cuisine et préparer vos propres délicieux repas.

Accès Internet Basique: Internet à vitesse basique pour travailler à distance

Exigences

Intermédiaire Anglais et Intermédiaire Espagnol

Plus de 18 ans

Accueille uniquement les volontaires solo (n'accepte pas les couples ou partenaires)

Ce qui n'est pas inclus

Vols, assurance voyage, transport interne et visa

Détails du programme

Eco Hotel Mayachik is seeking enthusiastic and dedicated volunteers to join our team as Receptionists. Our hotel is a peaceful, quiet, vegetarian, and eco-friendly establishment, and we invite like-minded individuals to join us. We are not a party place and do not allow drugs or meat on our property. This position is ideal for individuals who are passionate about eco-friendly hospitality, eager to learn, and excited to contribute to a positive guest experience.

Activités et horaires

Handle reservations and respond to inquiries via email, booking sites, WhatsApp, social media, and phone.
Manage and update bookings across various channels using a channel manager and Google Sheets.
Coordinate cleaning schedules based on check-outs and extended stays.
Welcome guests warmly, address concerns promptly and offer effective solutions to enhance their stay.
Take restaurant orders, and serve meals.
Offer guests local tips, answer their questions, facilitate their needs, and inform about our services and tours.
Work Options:
Option 1: Work 5 days a week, 5 hours a day, with breakfast provided every day.
Option 2: Work 5 days a week, 6.5 hours a day, and receive an additional meal on working days.
Schedules are defined weekly, and volunteers are asked to remain flexible to accommodate any unforeseen events.
Saturdays and Sundays are always working days.

Règles

No Drugs or Smoking: You are not allowed to consume drugs, smoke, or be under the influence of prohibited substances while on the property. We are very strict about this policy. The police come regularly to check for drugs on the premises, and you will face a lengthy jail sentence if you are found with drugs. None of the Mayachik staff smoke, and we expect the same from our volunteers. This can be the perfect place to quit smoking, surrounded by nature, fresh air, and healthy food.