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Join our locally run Eco Hotel at lake Atitlan, Guatemala!
Das Erlebnis
We are looking for dynamic, happy, open-minded, motivated, and flexible volunteers with experience in customer service, reception, and administration. Computer skills, service orientation, travel experience and at least intermediate levels of English and Spanish are mandatory. Other languages, social media and photography skills are a big plus.
If you love to work in an ecological environment with a local team, this is the place for you 😊.
Was Sie anbieten
25 Stunden Hilfe pro Woche
Verwaltung: Hilf bei Buchungssystemen und Zahlungen.
Küchenhilfe: Hilfe bei der Zubereitung, Fertigstellung und dem Servieren von Mahlzeiten.
Rezeption: Hilf bei Check-ins, Check-outs und Gästebetreuung.
Was Sie bekommen
2 freie Tage pro Woche
Gemeinschaftszimmer: Du bekommst ein Bett in einem Gemeinschaftszimmer, was bedeutet, dass du dir den Raum mit anderen Reisenden teilst.
Frühstück: Du hast Anspruch auf ein kostenloses Frühstück an jedem Tag deines Aufenthalts.
Rabatte in Restaurants: Erhalte Rabatte in nahegelegenen Restaurants.
Rabatte auf Touren: Erhalte Rabatte für Touren und Ausflüge in der Stadt.
Nutze unsere ausgestattete Küche: Nutze gerne unsere Küche und bereite dein eigenes leckeres Essen zu.
Grundlegender Internetzugang: Internet mit Grundgeschwindigkeit, damit du remote arbeiten kannst
Anforderungen
Mittelstufe Englisch und Mittelstufe Spanisch
Über 18 Jahre alt
Empfängt nur Einzelreisende (akzeptiert keine Paare oder Partner)
Was nicht inbegriffen ist
Flüge, Reiseversicherung, interne Transportmittel und Visum
Programmdetails
Eco Hotel Mayachik is seeking enthusiastic and dedicated volunteers to join our team as Receptionists. Our hotel is a peaceful, quiet, vegetarian, and eco-friendly establishment, and we invite like-minded individuals to join us. We are not a party place and do not allow drugs or meat on our property. This position is ideal for individuals who are passionate about eco-friendly hospitality, eager to learn, and excited to contribute to a positive guest experience.
Aktivitäten & Schichten
Handle reservations and respond to inquiries via email, booking sites, WhatsApp, social media, and phone.
Manage and update bookings across various channels using a channel manager and Google Sheets.
Coordinate cleaning schedules based on check-outs and extended stays.
Welcome guests warmly, address concerns promptly and offer effective solutions to enhance their stay.
Take restaurant orders, and serve meals.
Offer guests local tips, answer their questions, facilitate their needs, and inform about our services and tours.
Work Options:
Option 1: Work 5 days a week, 5 hours a day, with breakfast provided every day.
Option 2: Work 5 days a week, 6.5 hours a day, and receive an additional meal on working days.
Schedules are defined weekly, and volunteers are asked to remain flexible to accommodate any unforeseen events.
Saturdays and Sundays are always working days.
Regeln
No Drugs or Smoking: You are not allowed to consume drugs, smoke, or be under the influence of prohibited substances while on the property. We are very strict about this policy. The police come regularly to check for drugs on the premises, and you will face a lengthy jail sentence if you are found with drugs. None of the Mayachik staff smoke, and we expect the same from our volunteers. This can be the perfect place to quit smoking, surrounded by nature, fresh air, and healthy food.